Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Vice President - Operations

Principal responsibilities

Process transactions and produce deliverables that ensure the realisation of pre-determined delivery timeline:Run the Investment Operations activities effectively and efficiently with support provided to all MSS officesEnsure operational readiness and manage the full business process development lifecycle from initiation through to testing and rolloutManage and control the resource allocation to maximise synergy and maintain budgeting of the departmentMaximise system usage, and when gaps are identified, drive procedural and system changesExercise a high degree of liaison with IT department and manage business expectations and negotiate compromise, raising system enhancements where applicable to prevent error recurrence, and to automate or improve internal processAble to work under pressure and within set time framesDevelop and maintain a professional, high quality team, with a proper focus on culture and ethical standardsProvide support in developing, planning and implementation of operations and change management programmesDefine key metrics to measure project progressAnticipate industry changes impacting the processing and introduce appropriate process changesEnsure a smooth business transition within Investment Ops during contingency by effectively manage the Business Recovery Plan