**Introduction** **Your role and responsibilities** Vendor Maintenance Analyst We are seeking an experienced, detail-oriented and English-spoken Vendor Maintenance Analyst to join our team. As a Vendor Maintenance Analyst, you will be responsible for ensuring the accurate setup, management, and maintenance of vendor accounts and related information within the organization's systems, which play a key role in supporting procurement, accounts payable, and compliance processes by managing vendor records, verifying details, and ensuring adherence to company policies and regulatory requirements. About the Role: As a Vendor Maintenance Analyst, you will be responsible for: -Giving customer service to the different business units to resolve vendor inquiries and discrepancies related to account setup or payment issues. -Processing customer requests from various departments within the company in a timely manner, ensuring that all requests are handled according to the Service Level Agreements (SLAs). -Maintaining and updating vendor records, including changes to contact information, banking details, and tax documentation. -Verifying vendor credentials and documentation, such as W-9 forms, tax identification numbers, and business licenses. What We're Looking For: Skills and Qualifications: -Effective communication in spoken and written English to interact with US customers. -Strong attention to detail and accuracy in managing data. -Knowledge in relevant software tools, such as ERP systems and Microsoft Excel (preferred). -Ability to work independently and prioritize tasks in a fast-paced environment. **Required technical and professional expertise** Excellent communication in English. Bachelor's degree in accounting, finance, business administration, or a related field (preferred). Prior experience in vendor management, accounts payable, or similar roles (preferred). 125% IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.