Langar, Langar / Nottingham, GB
6 days ago
Training Centre Coordinator
Join John Deere as a Training Coordinator

Location: Langar, Nottingham, UK

Company: John Deere – A global leader in agricultural, turf, construction, and forestry equipment

About Us

At John Deere, we don’t just build machines—we build futures. As a global innovator in smart farming and construction solutions, we empower our customers to shape the land and feed the world. Our dealer network is at the heart of this mission, and our Training Team ensures they have the skills and knowledge to succeed.

The Opportunity

Are you ready to grow your career with a world-class brand? As a Training Coordinator, you’ll play a pivotal role in delivering impactful training experiences across our dealer network. You’ll be part of a collaborative, inclusive team that invests in your development and values your ideas.

This is more than a job—it’s a chance to shape the future of training at John Deere.

What You’ll Do

Be the communication hub for training stakeholders

Coordinate and schedule training programmes

Drive engagement and participation in training initiatives

Monitor and report on training effectiveness

Plan and execute training events with precision

Align with regional teams and external vendors

Support training delivery and resolve queries

Manage training requests from across the business

What You Bring

Excellent communication and collaboration skills

Self-driven with a passion for learning and growth

Industry experience is a plus—but not essential

Proficiency in Microsoft Office tools

Flexibility to travel when needed

Major Purpose Performs professional marketing and small project management assignments of low to medium complexity to develop an understanding of sales and marketing and product support processes, distribution and related products.Major Duties Make calls (by telephone or in person) to allocated customers to develop new relationships. Act as a first point of contact for resolving customer queries and complaints.Interview the customer, following a complex multilevel sales script, to clarify the customer's requirements, or assist in conducting interviews with potential customers, making detailed notes to collect client requirements.Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and/or through participation in trade shows and conferences.Identify the products or services that best meet the customer's stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale.Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.Assist with the development of internal communications and work collaboratively with colleagues to build strong external customer relationships and meet customer needs.Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.Prioritize own workflow and ensure work is completed to the required standards of productivity, quality, and timeliness; use performance management systems to improve personal performance.Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.Skills, Abilities, Knowledge Initiates Compelling Sales ConversationsKnows the Buying InfluencesUnderstands Buying Influencer NeedsCustomer-Focused ApproachBuilds RapportManages Buyer IndifferenceManages ResistanceQuestions StrategicallyUnderstands Customer NeedsUnderstands Issues/MotivationsVerbal CommunicationAction PlanningIn-Depth QuestioningReview and ReportingCloses EffectivelyEffectively Presents SolutionsNegotiates Strategically/TacticallyProspectingQualifyingDiagnoses Needs with QuestionsNavigates Customer ChallengesPre-Call PreparationStrengthens Customer ConnectionsWhat We Offer

A competitive rewards package

25 days’ holiday plus bank holidays (with increases over time)

Holiday buy/sell options

Subsidized on-site canteen

Flexible, inclusive working environment

Performance-based bonus scheme

Contributory pension plan

Group Income Protection and Life Assurance

Ongoing investment in your personal development

Global career growth opportunities

Ready to Grow with Us?

If you're a motivated team player with a passion for learning, strong communication skills, and a desire to make a real impact—we want to hear from you.

Apply now and become a key part of our global training success story at John Deere.

Closing Date Friday 30 May 2025

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