Technical Support Engineer **General Information** Req # WD00078345 Career area: Engineering Country/Region: Hong Kong City: Hong Kong Date: Friday, May 23, 2025 Working time: Full-time **Additional Locations** : * Hong Kong **Why Work at Lenovo** We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) . **Description and Requirements** **The Job** Department of Travel and Transportation is looking for Senior Technical Officer(s) in following Civil Aviation Engineering teams: Air Traffic Control Systems Operation and Maintenance Team + To effectively carry out the operation and maintenance support, installation, testing and commissioning of CAD systems to meet the specifications and required standards, lead a small team to carry out fault diagnosis and provide rectification plan/solution as well as investigation report. + To ensure specified CAD / ICAO standards according to the prescribed maintenance procedures + To ensure that high reliability and availability of communication services are met within ICAO / CAD specifications + To maintain minimum ATC system service outage within his/her watch by ensuring conversant system recovery procedure among his team members + To optimize/prioritize resource allocation in the event of multiple system outage to minimize the impact to the overall ATC services + To manage the allocated resources in the most cost-effective way + To improve the system availability by analysis of technical problems and making recommendations + To design and construct replacement parts for obsolete systems + To maintain adequate spare parts by analysis consumption trends and lead time required + To report on general conditions of all stations and accept repair works by contractors on behalf of CAD + To maintain an up-to-date knowledge on related technologies to be able to provide high quality services and advice **The Person** + Academic/Professional Qualifications and Working Experience University degree Higher Diploma in Electronics / Electrical / Telecommunication / Computer / Software / Information Technology / Industrial Engineering or other related disciplines, and with at least 6 years of working experience in operating and maintaining large-scale electronic equipment / system; with 3 years of which is in a supervisory position. or With at least 8 years of working experience in operating and maintaining the Air Traffic Control (ATC) systems for international airport(s). + Knowledge/Expertise Sound knowledge in: (a) Electronics and/or Radio Techniques for Air Traffic Control (ATC) Systems (b) Information & Communication Technologies, including VHF, microwave communication, data communication and … etc + Team supervisory and leadership skill + Good team player, customer-focused mind set, open-mindedness, proactive, result/service oriented, total quality management and safety concept with strong logical analytical, communication and interpersonal skills + Able to work independently under pressure with strong desire and commitment to deliver high quality of works in short notice + Good spoken and written English is a must. Knowledge of Putonghua is preferred + Possessing driving license is an advantage + May work in shift duty and/or irregular hours including overnight, Saturdays, Sundays and public holidays and/or outdoor as required **Additional Locations** : * Hong Kong * Hong Kong