Greensboro, North Carolina, United States
14 hours ago
Technical Support Engineer

Company Description

Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.

In the United States, the world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment.

Job Description

• Actively engaged with suppliers and supply chains
• Able to analyze supplier capacity and supplier investment requests
• Ability to accurately assess supplier weaknesses and provide solutions
• Monitor high risk supplier development issues to prevent crisis at our operations
• Drive and develop supplier problem solving techniques for identified supplier fault issues
• Fix and develop supplier production systems and processes
• Drive supplier operational excellence
• Set focused priorities to reach objectives

Competence required for the position:

• Problem Solving
• Lean Manufacturing
•Act with strong sense of urgency and commitment
• Able to handle uncertainty and the unexpected
• Able to handle unfamiliar tasks, using previous experiences
• Ability to multitask and manage workload efficiently and effectively
• Ability to drive sense of urgency to suppliers focused on information, communication, and results. Provide direct & actionable feedback
• Be customer focused
• Provide timely information for accurate decisions
• Able to create trustful relations and face reality, surface problems and support finding solutions
• Strong collaboration and leadership skills
• Able to execute in a complex regional organization
• Anticipate bottlenecks, explore contingencies, and provide solutions
 

Qualifications

• Bachelor degree required. Major in engineering or business management or supply chain management preferred
• Supply chain (quality and development) and/or production experience
• Preferably experience from the automotive or heavy commercial truck industry in supplier quality and capacity, manufacturing engineering, supplier development or crisis management
• Strong problem solving, communication and teamwork skills
• Strong accountability and project management for tasks without close supervision
• Ability to prioritize tasks in a fast-paced environment
• Customer focused mindset, dedicated to meet external and internal customer expectations
• Desire to work in a collaborative team towards a common purpose
• Strong integrity and creativity
• Flexibility and preparedness to travel with short notice

Additional InformationAll your information will be kept confidential according to EEO guidelines.
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