Entity: Oracle America, Inc.

 

Job Duties: Deliver solutions to the Oracle customer base while serving as an advocate for customer needs. Offer strategic technical support to assure the highest level of customer satisfaction. Create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. Serve as an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. May telecommute. (385.21716)

 

Employer will accept a Bachelor's degree in Computer Science, Engineering, or related technical field followed by seven years of progressive, post-baccalaureate experience in job offered or in a Technical Analyst 4-Support-related occupation. Position requires:

Oracle Database Administration (Versions: Oracle 10g, 11g, and12c); RMAN Backup & Recovery; Platforms, including Linux, RHEL, OEL, Sun Solaris, IBM, AIX, and Windows; Oracle Clusterware and Real Application Cluster (RAC) architecture; Administering and Troubleshooting RAC and Clusterware issues; Data Guard configuration and troubleshooting; and Patch Management.