**Job Summary** We are seeking a highly skilled and experienced Team Manager for our IME department with 9 to 12 years of experience. The ideal candidate will have a strong background in Agile methodologies and a good understanding of Application Support Governance Risk & Compliance. This hybrid role requires excellent leadership and communication skills to manage and guide the team effectively. **Responsibilities** + Lead the team in implementing Agile methodologies to ensure efficient project delivery. + Oversee the daily operations of the team ensuring all tasks are completed on time and to a high standard. + Provide guidance and support to team members fostering a collaborative and productive work environment. + Monitor and manage team performance setting clear goals and expectations. + Ensure compliance with company policies and industry regulations particularly in the areas of Governance Risk & Compliance. + Develop and maintain strong relationships with stakeholders ensuring their needs are met and expectations are managed. + Identify and mitigate risks associated with project delivery and team performance. + Facilitate regular team meetings to discuss progress address issues and plan future work. + Coordinate with other departments to ensure seamless integration of projects and initiatives. + Implement best practices in Application Support to enhance the efficiency and effectiveness of the team. + Provide regular reports on team performance and project progress to senior management. + Stay up-to-date with industry trends and developments to ensure the team remains competitive and innovative. + Foster a culture of continuous improvement within the team encouraging feedback and new ideas. **Qualifications** + Possess strong experience in Agile methodologies demonstrating the ability to lead and manage Agile teams effectively. + Have a good understanding of Application Support ensuring the team can provide high-quality support to users. + Demonstrate knowledge of Governance Risk & Compliance ensuring the team adheres to relevant regulations and standards. + Exhibit excellent leadership and communication skills with the ability to motivate and guide a diverse team. + Show strong problem-solving abilities with the capacity to identify and address issues promptly. + Display a commitment to continuous improvement always seeking ways to enhance team performance and project delivery. + Have experience in a hybrid work model demonstrating the ability to manage remote and in-office team members effectively. + Possess strong organizational skills with the ability to manage multiple tasks and projects simultaneously. + Show a proactive approach to risk management identifying and mitigating potential issues before they arise. + Demonstrate the ability to build and maintain strong relationships with stakeholders ensuring their needs are met. + Exhibit a strong understanding of industry trends and developments ensuring the team remains competitive. + Have experience in providing regular performance reports to senior management demonstrating the ability to communicate effectively. + Show a commitment to fostering a collaborative and productive work environment encouraging feedback and new ideas. **Certifications Required** Certified ScrumMaster (CSM) Agile Certified Practitioner (PMI-ACP) ITIL Foundation Certification Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.