Team Developer Hyderabad, India **Job Description:** **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Global Business Services** Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. **Process Overview*** Loan Servicing Operations supports existing Commercial Lending products and services (Syndicated & Bilateral Loans). These services include updating customer and loan information, responding to client and business partner enquiries, managing financial and non-financial transactions, generating bills and invoices, and providing customer support and general maintenance through the life of the loan. **Job Description*** Dedicated Servicing Team (Agented/Part-bought) supports Syndicated Loans servicing both 'As 'Agent' and in 'Part-bought' lender capacity, mainly for US region relationships. Servicer-1 works on various financial transactions and non-financial service requests received from Clients/Agent banks. Loan IQ is the System of Record to process all such transactions. **Responsibilities*** + Comprehending notices/incoming requests from Client/Agent Bank/Lenders and verifying/updating details in workflow tool + Timely and accurate assignment of requests from workflow tool to processors + Validating payment instructions/ notices and releasing advances/wires/notices to clients, lenders & Agent Banks on Loan IQ + Actioning on periodic rate changes, rollovers, advances, payments, conversions on Loan IQ and Fronted Letter of Credit for Large Corporates + Updating system of record while adhering to standard operating procedure and guidelines + Managing manual matching and timely monitoring of wire matching automation, its reporting and working on manual matching + Understanding of General Ledger postings and past dues + Timely action, resolution and reconciliation of financial breaks/past dues and following escalation matrix as & when needed. + Effective communication and coordination with fellow team members, managers, and other stakeholders (agent banks/lenders). + Timely action on preparation and distribution of Delayed Investor Funding Report to stakeholders. + Taking ownership of assigned portfolios/service requests/transactions and ensuring service request completions within turnaround time. + Adherence to the Business Deliverables, SLA (Service Level Agreement) and Accuracy. **Requirements*** **Job Title*** + Team Developer/ Team Leader **Education*** + B Com, M Com, MBA (graduation in finance stream) + Certifications - If Any **Experience Range*** + 4-8 Years of relevant experience **Foundational Skills*** + Overview & Navigation of Loan IQ │ Advanced + Overview & Navigation of iCon/GSS │ Advanced + Overview & Navigation of Clearpar │ Advanced + Banking & Markets Knowledge - Closing & Settlements, Loan Trade Servicing & Assignments, Primary & Secondary Markets │ Proficient + Reconciliation - Understanding on GLs, Past dues etc. │ Proficient + Commercial & Business Banking Lending - Basic Overview, Credit Product Knowledge, Loans Life Cycle & Credit documents │ Proficient + Loan Servicing (Bilateral and Syndication) - Overview, types of Facilities, roles of different parties, Advances, Payments, Pricing Change, Renewals/Rollovers, Conversions, Fees, LCs, and Loan Maintenance │ Proficient + Attention to Detail │ Expert + Communication Skill - Verbal/Written │ Advanced + Flexible and Open-Minded │ Proficient + Customer Focus │ Proficient + Stakeholder Management & Network/Relationship Building │ Proficient + Critical Thinking │ Proficient + MS Office (Excel, Word, PowerPoint) │ Proficient **Desired Skills*** + Functional knowledge of AI/ML tools │ Proficient + Operational Risk - Inadequate or failed internal processes, people, and systems or from external events │ Proficient + Global Payment Product/Ops knowledge - Wire Transfer, Direct Debit, ACH, Swift etc. │ Proficient + Active Listening │ Proficient + Team Building │ Proficient + Numerical Ability │ Proficient + Overview & Navigation of WorkFusion │ Proficient + Data Management & Dashboard Tools - Tableau, Alteryx, SharePoint etc. │ Proficient **Skill maturity level definitions** **Level 1** : _Proficient-_ Employee/Candidate is sometimes demonstrating this skill in standard work situations and interaction environments **Level 2** : _Advanced-_ Employee/Candidate is regularly demonstrating this skill in standard work situations and interaction environments **Level 3** : _Expert-_ Employee/Candidate is consistently demonstrating this skill in complex work situations and interaction environments **Level 4** : _Master-_ Employee/Candidate is not only consistently demonstrating this skill in complex work situations and interaction environments, but he/she has been instrumental in mentoring or training fellow associates to develop the said skill on more than one occasions **Work Timings*** + 18.30 hrs - 03.30 hrs (US Region) + 19.30 hrs- 04.30 hrs (US Region) **Job Location*** Gandhinagar **List of Process / Business with best suited profile fitment for the role*** Dedicated Servicing/Non Dedicated Services – BofA As Agent and Part Bought, Bilateral Teams **Requisition ID*** To be filled by the TA Partner **Role Type*** Individual Contributor **Sub Band*** 7B/ 8A **Segment Type*** Non - IT **Location*** Gandhinagar **GDL*** Indranil Chakraborty **GDL one Down*** Natesh Iyer **Function*** Loan Servicing Operations **LOB*** Loan Servicing Operations **Business / Process Name*** Loan Servicing Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.