Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You work in Mondelēz International Digital Services, coordinating your duties to support impeccable service operations. In this role, you work with other employees to ensure that processes are adhered to and documented.

How you will contribute

When you receive a request that is pertinent to your area of responsibility, you will review and co-ordinates activities to respond to that request, communicating progress to clients and scheduling meetings as appropriate, and ensuring service quality is delivered. Good technical writing skills are necessary in this role because you will write documentation and follow up on down-stream processes. In addition, you will manage the filing and storage of documentation, ensuring that Mondelēz International complies with the appropriate data privacy and legal requirements. You will also initiate and follow up on activities as required by third-party vendors, ensure the accuracy and timeliness of data and produce and analyze reports as required, and recommend and take action on opportunities for continuous improvement.

High - Level Responsibilities

Operational Delivery:

Accountable for having and maintaining up-to-date deep Talent Acquisition knowledge enabling the coordinator to support with key moments that matter during the candidates recruitment journeyPossesses a strong working knowledge of enabling technologies, systems (e.g. Workday) and processesPossesses the relevant language skills, therefore is effectively able to support both managers and candidates throughout the recruitment lifecycleResponsible for escalating queries for support to the Talent Acquisition Coordinator Lead or Talent Acquisition Advisor where appropriateManages external interview schedules for candidates and hiring managers and arranging assessment logisticsWorks with Talent Acquisition Advisors and Leads to deliver recruitment administration activitiesLeads scheduling of external candidate interviewsDelivers process for candidate reimbursement and invoice processingWorks with Talent Acquisition Advisor to schedule and prepare onboarding sessionsResponsible for offer proposal for internal hires as well as contract/offer letter generation for internal and external hiresProcesses new joiners – both internal and external, e.g. inputting new employee dataAccountable for execution of all Talent Acquisition Coordination processes, policies and standard operating proceduresDelivers process for manual job board postings, background screening/ medical checksManages the offer documentation, onboarding and hiring processes up to start date with Mondelez; Partners with other workstreams on processing of start date changes

Continuous Improvement:

Collaborates with other workstreams to ensure employee data captured during recruitment process feeds effectively to downstream systems and processesDrives an excellent candidate and hiring manager experience and manages candidate communitiesResponsible for delivery of operational procedures through Key Performance Indicator and Service-Level Agreement and identifying and driving continuous improvement opportunities

More about this role

What you need to know about this position:

Education / Certifications:

Bachelor's Degree in Human Resources or any related field.

Job specific requirements:

1–2 years of relevant Talent Acquisition Coordinating experience – knowledgeable with interview scheduling, compliance checks, internal controls, and the pre-employment processAttention to details is a must.Proficient in using systems such as Workday (applicant tracking system / offer management tool) and ServiceNow (ticketing tool)Strong stakeholder management and excellent communication skills, required.High-level of integrity in handling confidential matters, required.Capable of managing internal offers that involve higher-level stakeholders, advantage.Willing to support any ad-hoc tasks as needed.

No Relocation support available

Business Unit Summary

Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob’s crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Service Operations (Delivery)

Global Business Services