**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** The position will be the main point of contact for the assigned Customers for supply chain related topics. Supervision of the completion of the main steps to guarantee product manufacturing , release and delivery according to customers’s demand **COMPITI SPECIFICI/ATTIVITÀ PRIMARIE:** + **Manage Customer demand** - Receive forecast and purchase orders, make evaluations, monitor trends & variations and promptly discuss them with Planning department; keep SAP system updated with current information; create & update reports + **Coordinate internal Functions** based on Customer requests in order to meet On Time Delivery; take part in daily Business unit meetings; monitor production and laboratory activities and provide Customers with updates on timelines + **Arrange and monitor inbound and outbound shipments** of Customer material; coordinate warehouse schedule; prepare shipping documents; interface with couriers & freight forwarders + **Issue invoices** upon completion of products and services + **Be proactive in answering Customer requests** after alignment with internal functions such as Finance, Quality Operations, Business Management & Production **RAPPORTI:** **Interni** + Production Departments + Quality + Planning Department + Business Management + Project Management + Technical Services + Warehouse **Esterni** + Customers + Suppliers + Courriers **REQUISITI E QUALIFICHE:** **ESSENZIALI** **Studi/Diplomi/Corsi di formazione:** + Bachelor’s degree or Equivalent Education **Conoscenze tecniche e informatiche:** + Minimum of 2 years of experience either in Pharmaceutical Industry or in Supply Chain/Logistics + Good knowledge of Microsoft Office programs (Word, Excel, Power Point, Outlook) + Experience with SAP is considered a plus **Esperienze professionali:** + Minimum of 2 years of experience either in Pharmaceutical Industry or in Supply Chain/Logistics **Lingue:** + Fluent in English **Tratti di personalità:** + Proactivity + Flexibility + Accountability + Precision + Problem solving and customer-focused attitude + Excellent communication skills Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.