The Amazon Translation Services team helps software development teams build global applications. We help make progress towards Amazon’s mission of being Earth’s most customer-centric company by allowing teams to internationalize and localize applications to accommodate regional variations. Our influence extends across Amazon’s consumer business. If you are passionate about building equitable experiences for worldwide customers and are undaunted by large scope, let’s talk.

Key job responsibilities
We are seeking an experienced, results-oriented, and hands-on Seasoned Senior Technical Program Manager to identify, build and publicize solutions to enable multi-regional experiences. Using a data-driven approach to prioritization is a necessary skill due to the ambiguity of the problem space. This role is inherently complex, cross-functional — it requires close collaboration with Engineering, Operations, Business and Executive teams.

The right person will be a highly-visible leader and will own the communication, coordination and execution of multi-year program vision in close collaboration with L8/L10s. They have demonstrated experience in working with senior product and engineering leaders to define strategy and requirements. They can dive deep into technical details and ask engineers insightful questions about the services and dependencies they influence. They can clearly and concisely communicate trade-offs to both technical and non-technical audiences.

A day in the life
• As the expert in language translations, you will assist Engineering, Product and Operations teams execute high impact programs across Amazon, innovate new solutions, and drive overall program efficiency.
• Deep-diving current processes to identify opportunities for improvement and more unified approach
• Develop standards for communication and change management
• Remove and communicate blockers to program completion
• Exercise the ability to think strategically and execute methodically
• Provide business and technical requirements to tech teams owning the systems
• Communicate data insights to stakeholders on a regularly cadence, including owning business updates to senior leadership: PRFAQ, BRD, MBR and roadmap updates
• Review and challenge data to make data driven decision with sound business judgment

About the team
We are a team of highly talented engineers, product leaders and engineering leaders with the vision of ensuring that language does not stand in the way of anyone on earth using Amazon products and services. We do this by offering hands-off-the-wheel service to all Amazon teams, optimizing translation quality and speed at the lowest cost possible. We are in our initial years of truly transforming how language translations are done at the lowest cost in the most agile manner across the industry.