The Device Quality Manager (DQM) is responsible for ensuring that our products are manufactured for quality. DQM on site contract manufacturing’s factory to oversee the device system and outgoing quality management.



Key job responsibilities
During the new product development (NPI), the DQM will develop an out of box audit (OBA) process for factory production based on critical to customer use cases of the product. DQM will work with the contract manufacturer in delivering a robust OBA process that validates product HW/SW functionality and product cosmetics characteristics to ensure that Lab126 delivers high quality products to customers.
The DQM will also own factory quality in the sustaining phase of the product. The successful candidate will monitor production performance against established quality goals by conducting regular factory audits, responds for quality perspective in changes control, new SKU launch, new site launch. DQM must possess a high sense of urgency when managing critical issues. DQM will lead factory quality lessons learned and institutes remedies to prevent reoccurrence of such issues.
In addition, the DQM will provide outgoing quality health report to management in both NPI and sustaining phase and drive continuous improvement. DQM will also initiate quality pre-alert for any quality escapes from the factory impacting customers and lead cross-functional teams in problem solving activities to provide effective issue resolution.