We are hiring a Sr. Business Operations Specialist to join our Customer Experience team!
 

DISCOVER

Join our team as a Sr. Business Operations Specialist and become a vital link between strategy and execution for our global sales initiatives. In this dynamic role, you'll drive data-informed decisions, optimize processes, and handle cross-functional projects that directly impact company growth. Working with leadership teams across OMNI, Specialty retail, and marketing, you'll ensure seamless alignment between technologies and processes while supporting dealer development initiatives. If you're analytical, detailed, and thrive in collaborative environments, this role offers outstanding visibility and growth potential.
 

YOUR RIPPLE EFFECT

Are you a data-driven strategist? In this role, you will use your expertise to optimize dealer enablement processes and build sophisticated Salesforce dashboards for our business development teams. Through your analytical lens, raw data becomes powerful insights that drive sales success and company growth.Can you orchestrate impactful events? In this role, you'll coordinate sales and dealer meetings from venue selection to execution. These events represent critical networking opportunities where your exceptional planning skills ensure every detail contributes to successful outcomes.Do you thrive on process improvement? The organization looks to you as its continuous improvement champion, leading kaizen events and implementing automation tools. By optimizing the contract request lifecycle, your innovations directly improve efficiency and selling time across departments.Are you skilled with incentive programs? Working alongside senior leadership, you'll help shape and administer the quarterly bonus programs that motivate our sales force. The accuracy and timeliness of your financial work directly impacts team performance and satisfaction.Can you manage complex compliance systems? Take ownership of our certificate of insurance program, ensuring perfect documentation and system integrity. Your meticulous attention to regulatory details protects our business operations and maintains our standing with partners and authorities.

WHAT YOU BRING

Bachelor's degree or equivalent combination of education and 5+ years of relevant experience in business operations, sales support, or related fieldsProficiency with MS Office suite, especially Excel, Word and PowerPoint for creating professional business documentation and analysisAdvanced experience with Salesforce and comfort working with data systems (ERP experience is a plus)Strong analytical abilities to prepare reports, create insightful visualizations, and translate data into actionable business intelligenceExceptional organizational skills with keen attention to detail and the ability to manage multiple priorities simultaneouslyProblem-solving approach with the ability to adapt to changing business needs

WHAT YOU’LL GET

At Watkins Wellness, we believe that everyone should 'Feel good. Live well'. We offer employees the opportunity to join a dynamic, growing industry leader with an outstanding and well-deserved reputation for leadership and commitment to our employees, customers, and community. Our employees are eligible to receive exceptional health and wellness benefits, paid time off, company bonuses, profit sharing, 401k match, education assistance, and much more. We are proud of the people we are and the products we make — products that make a difference to the health and well-being of others.

PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands and work environment described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear, sit, and work with computer equipment. The employee is occasionally required to stand, walk, and use hands to finger, handle, or feel objects.

The employee must frequently lift and move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and depth perception. The noise level in the work environment is usually quiet.

This hybrid position is based in Vista, CA with up to 10% travel required.

Company: Watkins Manufacturing

Full time

Watkins (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Watkins is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish
E-Verify Right to Work Poster: English & Spanish