Solutions Consultant – Legal Software

Are you a Technology evangelist? Do you thrive off working with Prospects and Clients to make sure they get the best from their technology investment?

Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? We’re looking for a Solutions Consultant to join our growing UK and European Solution Consulting and Customer Success Team. The Solutions Consultant plays a key role in customer success and the technology evaluation part of the sales process, assisting with selling the value of the Thomson Reuters product suite through channels such as creating demo scripts, delivering demos and presentations to a varied audience to assist close sales and ensure a successful onboarding experience and rollout for the client.

The Solution Consultant plays a key role in the pre-sales process; providing demo support and assistance for our Legal Software solutions, primarily CoCounsel generative AI software products. You will also help post-sales and become a trusted business partner to our clients and drive retention via consultancy, workshops, training or related activities with clients post-sales, so strong relationship building skills are a must.

The successful candidate will become an expert in generative AI, HighQ, and Document Automation (Contract Express) and their use cases. Working closely with law firms the successful candidate will understand clients challenges and pain points and provide guidance through proof of concepts and demos of Thomson Reuters' software solutions.

We are a fast paced, high growth business where we embrace our values and never forget to have fun. If you have an entrepreneurial spirit, proactive, and a self-starter then we would love to hear from you.

About the Role

As a Solutions Consultant at Thomson Reuters, you will have:

Internal Responsibilities:

· Be a product expert for the Legal Software suite of solutions, with an immediate focus on CoCounsel and HighQ platforms, working with the other Solution Consultants in the team to ensure that all relevant stakeholders are apprised of latest developments and the product roadmap.

· Producing and maintaining demo data and technical resources for the Sales teams to use, training the Sales team on these, refining these and updating these materials as necessary.

· Collaborating with your peers in Sales, Product, Support, and throughout Thomson Reuters.

· Assist in the creation and review of technical documentation, such as user guides, training manuals and system specifications, prior to distribution to end-users to ensure the subject area is accurately represented.

· Perform product demonstrations in a variety of settings, including internal meetings, pre-sales engagements, training sessions and trade shows.

· Working with Sales and Marketing teams to ensure that our message is being communicated and the material that supports that message is up to date.

External Responsibilities:

· Supporting the Sales team with sales opportunity qualification, performing discovery of solution(s) required to address prospect and customer requirements and supporting proof of concepts.

· Supporting the Sales team on selling the value of the Legal Software products using multiple formats/channels, including phone calls, presentations, and onsite/online product demonstrations.

· Coordinate closely with the Sales team in putting together proposals to align solutions design with customer business requirements.

· Taking responsibility for the client experience and ensuring that customer excellence is delivered throughout the sales cycle and delivery process, developing a trusted advisor relationship with client stakeholders in order to help create client champions and advocates

· Being the 'face' of the product at industry conferences and other events

· Subject Matter Expert who will advise legal professionals ensuring they fully understand the value that Thomson Reuters Document Intelligence can bring to their business.

About You:

To be our Solutions Consultant, you will likely have/be:

· Enterprise / SaaS Sales experience; experience of working with Legal software products

· A legal work background, either as a lawyer or in a legal operations, legal project manager or similar role

· Be a dynamic presenter, proactive, a quick thinker, experienced in presenting with the personal gravitas to instill confidence in Thomson Reuters and our products

· Customer oriented approach with strong skills in complex problem solving and conflict management

· Highly entrepreneurial and ability to work across multiple teams/parts of the organization

· Ability to successfully work in an agile environment.

· Strong collaboration, teamwork and relationship building skills across multiple functions and levels in the organization to develop joint solutions

· Resourceful and highly organized self-starter with the ability to juggle multiple priorities and operate successfully in a complex, dynamic, fast paced, highly collaborative, and continuously evolving environment.

· Fluency in other languages (i.e.German, Spanish, French) is beneficial.

#LI-KL1

What’s in it For You?

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.