General Information Req # WD00082594 Career area: Information Technology Country/Region: Philippines City: Pasig City Date: Tuesday, May 6, 2025 Working time: Full-time Additional Locations:  * Philippines Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. 
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements

Console Management

Perform remote console managementMonitor any events/system messages and batch jobsEnsure failure jobs are properly logged with the IT Service Management systemCall relevant support according to the nature of the incidentsRe-run failure jobs/Control-M after applying the 1st level fixAdhere to SMC Security Policy

1st Level Support

Report and attend to calls/email assignedCreate a record in Service Management System (REMEDY)Served as a coordinator during incident/problem managementUpdate/open/close the job schedulerAdhere to SMC Security Policy Additional Locations:  * Philippines * Philippines