Senior Technology Manager
Bank of America
Senior Technology Manager
Dublin, Ireland
**Job Description:**
Job Description
Job Title: Senior Technology Manager
Location: Leopardstown, Dublin, Ireland
Corp Title: VP/SVP
**Location Overview:**
Our Central Park office in Leopardstown, boasts modern facilities based in Dublin’s premium business park. With an onsite gym and staff restaurant, all your daily needs are conveniently catered for. Travel options include the LUAS network and the Central Park shuttle service between Dublin City Centre and Central Park. We also provide tax saver tickets as part of our award-winning benefits package, which means getting to work has never been so easy.
**Job Description:**
Bank of America is looking for a Senior Technology Manager to lead the Dublin based Cyber Security Technology application development team. The successful individual will assist with project planning and delivery, technical direction, hiring, issue management, stakeholder updates and day-to-day running of the Dublin team. This is an excellent opportunity for a motivated, self-starting individual to work on high profile Enterprise - Identity Governance and Administration (IGA) applications and cutting edge technologies.
The Cyber Security Technology team is distributed globally and is part of the broader Global Information Security team. This team is responsible for internally developed IGA products servicing the needs of the Enterprise with respect to Authorization, Segregation of Duties, Access Profiling and core integration technologies.
**Responsibilities:**
+ Builds and manages teams informing workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives.
+ Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met.
+ Contributes to the technology strategy for their technical domain. Building skill sets within the team and working with the wider organization to provide direction and solve problems.
+ Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization.
+ Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills.
+ Creates an inclusive and healthy working environment and helps to resolve organizationalimpediments/blockers.
+ Ensures that execution is aligned with product strategy by working with product management and other stakeholders.
**Managerial Responsibilities:**
This position will have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
+ Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.
+ Manager of Process & Data: Demonstrates deep process knowledge, operational excellence, and innovation through a focus on simplicity, data-based decision making and continuous improvement.
+ Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities, and contributions.
+ Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
+ People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
+ Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
+ Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
+ Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating teamwork.
**Core Skills**
+ Proven experience in Application Development delivering large scale projects with local and distributed teams.
+ The ideal candidate will have a love for problem solving, great partnership and communication skills, the ability to envision, communicate and execute strategic planning and remediation of issues.
+ Good knowledge of governance processes surrounding Application Management (Business Continuity, Risk Deliverables, etc.).
+ Domain expert in Identity and Access Management Processes, Technology and Governance requirements
+ Ability to operate within a global environment working with stakeholders from multiple locations and time zones.
+ Ability to partner across multiple teams (Production Support, Development Team, CTO) to execute.
+ Ability to positively drive work forward and create a result orientated team environment.
+ Excellent inter-personal, communication, ability to work well with multiple teams; proven experience in communicating to peers and leaders.
+ Ability to communicate effectively with stakeholders, while managing compressed timelines.
+ Previous Project Management experience and working knowledge of SDLC.
+ Must be highly organized and can work independently while managing competing priorities.
+ Must be comfortable being held accountable for delivery.
**Desired Skills:**
+ Ensure that the design and engineering approach of complex features, are consistent with the larger portfolio solution.
+ Help define the technology tool stack for the solution by conducting research, prototyping and POCs, aligning with wider platform goals.
+ Improve software testing process by evaluating and adapting new testingtool/framework/practicesfor team(s).
+ Improve delivery pipelines and release management by focusing on improvements to Continuous Integration and Delivery tooling and processes. Engage with other technical stakeholders pertaining to efficient functioning of CI-CD pipeline.
+ Support/mentor/coach team(s) on design and best practices for high code performance and maintainability– e.g. pairing, code reviews.
+ Constantly seek better ways of solving technical problems and designing the solution, not afraid of challenging the status quo.
+ Prior experience working within Agile methodologies / frameworks.
+ Experience with Identity Governance & Administration tooling and functionality e.g., Ping, ForgeRock, SailPoint, SAML, OAuth, OIDC, RBAC, ABAC
+ Working knowledge of Java, Spring Boot and Microservices architecture, Angular/React, Typescript, CSS/HTML
+ Deep knowledge and experience working with technology infrastructure including Windows, Active Directory, LDAP, Unix/Linux, databases, authentication protocols, and containers.
**Benefits of working at Bank of America:**
**Ireland**
+ Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.
+ Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.
+ 20 days of back-up childcare and 20 days of back-up adult care per annum.
+ The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
+ Access to an Employee Assistance Program for confidential support and help for everyday matter.
+ Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan
+ Ability to donate to charities of your choice and the bank will match your contribution.
+ Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of Ireland’s most iconic cultural institutions and exhibitions.
+ Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
**Bank of America:**
Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, membership of the Traveller community, age, sexual orientation, pregnancy or maternity, civil status, socio-economic background, family status or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
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