MYS
7 days ago
Security Operations
As Security Operations, you will provide services to cover security operation related work in client’s data center, including foot patrols, complete forms, reporting, safety escalations, call-outs and response to incidents and safety events. **Responsibilities:** + Work in customer's leased or owned data centers, operated spaces, and other areas as designated, providing on-site security support. + Hands-on involvement for assigned data center activities such as: conducting daily site walks, diagnosing security hardware issues and reporting findings for immediate escalation. + Conduct inspections via provided forms of critical spaces within the Data Center, including Data Halls, Storage Rooms, loading docks, and other areas as assigned. + Support security & safety incidents as a first responder, documenting findings and providing written reports. + Support high value/high priority rack moves and deployments, as a security overseer. + Participate in the site safety compliance program by reporting violations. + Participate in physical audits for data center infrastructure. + Serve as the primary responder for security related incidents at site. + Participate in developing site related processes & standard operating procedures (SOPs). + 100% onsite support with no remote work. **Qualifications:** + High School Degree or Equivalent required + 1+ year working knowledge or experience operating in a Data Center environment. + Previous Security and/or Safety experience. + Experience in report writing and incident response. + Experience with Security Device functions, such as card readers, cameras, etc. + Experience with Incident Command Structure, specifically tier 1 responder. + Knowledge of Data center Safety and Security practices. + Ability to work with multiple cross functional teams such as Data Center Operations, + Logistics, Safety, XOC, etc. follow specific task instructions and provide necessary reporting. + Ability to flex schedule as needed, including ability to work weekends, nights, holidays, as needed. + Strong troubleshooting and communication skills to be able to analyze hardware and software problems; research and resolve complex issues; and interface with customers, manufacturers, and technical support staff. + Ability to travel between assigned locations, including Data Centers , etc. as needed. + Ability to stand or walk for extended periods of time with minimum rest or breaks. + Strong written and spoken communication skills. + Proficient in Office Suite. - Trained or willing to be CPR certified. + COLO experience preferred. **Physical Expectations:** + Employee required to walk long distances repeatedly throughout the day.
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