Company Description

The Bosch Group is a leading global supplier of technology and services, in the areas of automotive and industrial technology, consumer goods as well as building technology. 

Bosch established its first representative office in Ho Chi Minh City in 1994. Since 2007, Bosch has expanded its footprint in Vietnam where it has branch offices in Hanoi and Da Nang, as well as a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelts for continuously variable transmissions (CVT) in automobiles. In addition, Bosch operates Bosch Global Software Technologies Vietnam (BGSV) as well as an automotive R&D center for mobility solutions in Ho Chi Minh City. As of December 31 2023, Bosch employed approximately 6,300 associates in Vietnam. Bosch has diversified businesses in Vietnam. Today, all four Bosch business sectors, namely Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology have operations in the country. Bosch Vietnam is currently active with many business divisions: Mobility Aftermarket, Drive and Control Technology, Power Tools, Building Technology, Two-Wheeler and Powersports and Sales Original Equipment, AquaEasy, Home Appliances and Supply Chain Consulting.

Additional information is available online at: https://www.bosch.com.vn/, https://www.linkedin.com/company/bosch-vietnam and https://www.facebook.com/OfficialBoschVietnam 

Job Description

Job Scope
Supports the Project Manager with the Sample Order Management on Placing, Tracking and Reporting of A-C Sample Orders

Tasks and responsibilities:

Supports PjM with the Sample process for A-C SamplesOrder Placing: Support PjM in pre-order phase, receives & processes sample orders from the customer. Supports the PjM in gathering information about the technical definitions. Ensures the customer requirement of each order is transmitted to the sample shop (e.g. labelling...). Release SAMOS order to SamCo for Confirmation after order details are confirmed by PjMOrder tracking and reporting: Responsible for tracking the sample orders: updates the standard sample delivery plan on a regular basis and informes PjM internally in the meetings about all the updates and informs customer about changes, based on agreement with PjM. Fills out customer documentation, relvenat for the Sample Order Mangement Process (i.e. Shipment Delivery Delay Template - LVB)Prioritization: After SOM receives Prioritization request from PjM, fills out the Prioritization template based on information from PjM. After prioritization process is triggered by PjM, SOM will support with further information.Internal Escalation: Supports PjM with relevant information for internal order escalations (e.g. for shipment delay)External escalation: Supports PjM with information for the Escalation Process, which is handled by PjMCommunicates internally with PjM/SamCo and also with participants on the Sample Workflow regarding order blocking topics (tracking of the orders)Communicates with customer externally through dedicated mailbox or via phonePrepares sample quotation draft, based on the Price Catalogue contracted with the Customer. After the (digital and/or signed) validation by the sales team, quotation can be transmitted to the customerSupports the Accounting departments  with gathering information regarding sample orders for solving potential conflicts in the  invoicing process ( e.g.. get delivery proof)Standardization: Participates in the Sample Order Management Standardization Activities Key User for Sample Order Management ToolsTrainer for Tools and ProcessesActs as first level support for SOM on processes and tools

Other Responsibilities

Follows all tasks and responsibilities to achieve the given targetsIs responsible for accomplishing the assigned tasks, at the established deadlines and in terms of qualityIs responsible for accomplishing the assigned tasks within the terms of the lawResponsible for and guarantee the confidentiality and security of the handled data

QualificationsCandidate with Japanese skill (N2)Good communication skills, assertiveIndependent and pro-active working styleAbility to work in team (including virtual teams). Customer OrientationSystematic, organized and precise working styleAbility to multitask, prioritise, and manage time effectivelyStudies in an Economical or Technical fieldExperience in Customer CareUnderstanding customer strategyInterest/knowledge in the automotive industry productsKnowledge in planning, control and logistical processes and use of IT tools (i.e. SAP)Knowledge of Bosch Sample Process

Additional InformationCommitted 13th month bonusCollaboratively yearly performance bonusMeal & Parking allowancesPremium insurance for employeeFlexible benefitsDomestic and international training opportunityCareer development program with buddy and mentoring programGood benefits of company activities, team building and year end partyOpportunity to work in global projects of fast developing company and being a part of innovation team contributing initiative ideas to the digital transformation era

Disclaimer: 

Bosch does not charge any fees from candidates for interview participation under any circumstancesBosch does not request candidates to download applications or click on any links that require fees or lack credibilityBosch does not collect personal information without permissionCandidates are advised to verify the authenticity of recruitment information by visiting Bosch's official career website (https://careers.smartrecruiters.com/BoschGroup/vietnam) or contacting Bosch directly through official communication channelsIf you encounter any suspicious activity or have doubts about the legitimacy of recruitment communications, please report them immediately to Bosch Vietnam