Warsaw, POL
5 days ago
Sales Process Specialist
As more people have to deal with extreme weather, we’re on hand to test products and building materials to increasingly rigorous standards. Whether we’re simulating tornadoes or testing smoke alarms, the work we do on our team is used in buildings around the world to — quite literally — help save lives! We are looking for the Sales Process Specialist who will support ULS’ sales professionals in administrative tasks, including: quote generation, order processing and booking, pre- and post-sales support. We have a lot in store for you including a yearly bonus based on your performance and a lot of other benefits (e.g., private health care, sports card, lunch card, vacation allowance and many more). We work in a hybrid model in an international environment with recognized experts that contribute to your growth and development! + Responds to ULS customers via email, online inquiries or phone calls to address questions and provide appropriate support. + Promotes UL Solutions’ services and encourages potential clients to partner with us. + Collaborates with our Engineers and Laboratory teams in pre- and post-sale actions to ensure customers are meeting safety requirements. + Supports our sales professionals by performing (included but not limited to) admin-related tasks. + Connects customer to appropriate UL personnel (Sales Executives, Engineers, Laboratory Technicians etc.) when needed. + Proactively engages other teams to anticipate problems, improve delivery and develop solutions that improve customer experience. + Meets established timelines for pre-and post-sales activities presenting a strong customer focus and engagement. + Ensures that the follow-ups with customers are scheduled and supports the process of turning quotes into orders. #LI-Hybrid #LI-ZK1 + High School/Technical School diploma. + Working experience in sales-related roles, preferably sales, sales support, technical sales etc. + Strong command of English language due to an international environment. + Advanced in MS Office (Word, PowerPoint, Outlook, Excel). + Pro-active approach and ability to build and maintain strong relationships. + Strong interpersonal skills and ability to find alternative solutions. + A strong team player who is able to successfully collaborate with the team and stakeholders. + Sales experience would be nice to have. + Familiarity with Salesforce or other CRM software would be an advantage. UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that: Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.
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