Job Title: Sales Development Representative Job Description The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on lead generation. This role is responsible for effectively articulating the value of products or services to business to business (B2B) customers. **You will:** + Follow outbound contact schedule to reach targeted potential customers identified by prospecting them + Assess and prioritize leads from sales, trials, partners and other sources + Qualify the BANT (budget, authority, need and timeline) of leads + Help identify the best solutions for customers and how to implement those solutions + Foster trust between customers and clients + Reach mastery of product knowledge and technical understanding of services to assess client requirements + Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage + Manage high volume of customer contacts through phone and email each day – majority of communication is outbound + Work with your team and management to provide a professional experience during all interactions with customers and prospects + Maintain the customer management system (CRM) to ensure all relevant data is captured **You Have:** + 2+ years of experience working in a sales or customer service capacity + Experience in high-volume calling + Prior success in achievement of personal and team sales quota/goals + Experience learning new technology and data + Problem solving skills + Experience learning new technology + Experience in programs like Microsoft 365, Dynamics, Azure Cloud + Experience working with Salesforce.com or similar CRM, preferred + Experience or willingness to work hybrid Location: CRI Heredia - Building Corporativo Cariari Language Requirements: Time Type: **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**