Sales & Conference Services Manager
Rosewood Hotels and Resorts
Job Description
Each day is full of opportunities to enrich the lives of our guests and colleagues, to create new experiences and to make new discoveries. With us, it’s not just a career, but a deeply rewarding journey.
New World Millennium Hong Kong Hotel is now looking for extraordinary talent to join us.
Responsibilities
Handling of events, follow through the event management flow process until departure of the assigned group and coordinates with respective departments and customers to ensure successful delivery of hotel events of average complexity Liaise between field sales persons and customers throughout the event process (Pre-Event, Event, Post-Event). Make presence known to customers at all times during this process Manage group room blocks and meeting space for assigned groups Facilitate various meetings as necessary (Banquet Event Order Meeting, Room Block Review. etc) Greet customers during the event phase and hands-off to event operations team for the execution of details Effectively up sell products and services throughout the event process Participate in customer site inspections and assist with the sales process when necessary Effectively manage customer budgets to maximize revenue and meet customer needsRequirements
Higher Diploma or above in Hotel Management or related discipline Minimum 4 years’ relevant experience in the hotel industry, preferably in luxury hotel in Hong Kong Service-oriented, independent and able to work under pressure Excellent communication and negotiation skills Fluent in both spoken and written English and Chinese Good knowledge of Opera, Delphi and Microsoft office applications
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