Job Description

The Role

Technician Team Leader of Product Assurance Garage is responsible for oversight of technician tasks, communication of learnings to team and stakeholder, and ensuring that all work is completed efficiently. Strong leadership skills, specific knowledge in automotive diagnostics regardless of vehicle architecture, and focus on job site health are critical for this role. The Technician Team Leader is responsible for training plans, monitoring of technical tasks, works with customer and stakeholders, orders supplies, fixes equipment or coordinates maintenance, and enforces rules and regulations associated with the job site.

What You'll Do

Collaborate with other technicians and service personnel to provide comprehensive vehicle repairs, ensuring effective use of time and resourcesResponsible for shop floor throughput and presenting opportunities to improve to leadershipReview failures and perform root cause analysis across a number of componentsDiagnose and repair electrical systems in vehicles, including wiring, batteries, and electronic control unitsStay updated on the latest automotive technology and electrical systems to enhance skills and knowledgeSet up and execute tests for a variety of positions and systems with applicable instrumentsMake instrumentation adjustments and perform analyses and functional diagnosesMaintain accurate records of repairs and services performed on vehiclesAssist in testing of prototypes and pilot components and assembliesServe as technical consultant on the development of advanced technology-based solutionsCoordinating updates to embedded control unit software and hardware in development vehiclesMaintain work place organization standards and apply lean principlesTrack and manage inventory lists and GM specific toolsCoordinate with early build team to plan and execute vehicle retrofits



Additional Job Description

Your Skills & Abilities (Required Qualifications)

5+ years of experience in automotive service industry or related fieldDegree, diploma or trades certification in Automotive Service Technician, or related fields, such as ASEP, etc.EV / Battery Systems training preferredFull G LicenseON310 license is requiredODP is requiredKnowledge of automotive systems and the ability to explain systems and repairs to othersWillingness and ability to maintain current product and technical knowledgeAbility to assist in diagnosing vehicle problems and interpret work ordersAbility and desire to ensure vehicles are repaired correctly the first timeAbility to diagnose vehicle problems other than those on the work order or those described by the customerKnowledge of parts requirements to complete a job, and ability to communicate parts requirements via repair ordersAbility to maintain communication with customers, stake holders, and team membersKnowledge of approved and established procedures for warranty repairs and to ensure technicians follow the policiesAbility to document repairs performed on completed customer service ordersAbility to stay current by attending technical training schools and by reading and understanding service manuals, technical bulletins, etc.Knowledge of and ability to comply with the quality control & inspection requirements of the Product Assurance GarageAbility to clock on and clock off when working on a repair

What Can Give You a Competitive Advantage (Preferred Qualifications)

Fosters collaboration and teamworkEvidence of strong character with integrity, honesty, accountability, and trustAble to read and interpret schematics, and use of diagnostics tools such as TechConnect, MDI and Vehicle Spy/NeoViExperience in the creation, testing, troubleshooting, and documentation of electronic and control circuitsVehicle software maintenance inspections on electrical components to ensure optimal performanceGM 2V HV Cert is preferred

Onsite - This role is categorized as onsite. This means the successful candidate is expected to report to OEC on a full-time basis



About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.



Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.



Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.



Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.