Reservations Agent
Rosewood Hotels and Resorts
Job Description We are looking for a committed and highly motivated colleague to join our team with immediate effect in the following position: Reservations Agent
Your responsibilities: You are responsible for answering all internal and external phone callsYou are in charge of independently handling all reservation requestsYou act as an interface between all departments of the hotel in order to fulfill all guest requestsYou have first-class product knowledge regarding hotel rooms, prices, promotions, amenities, etc.Your Profile: You have completed vocational training in the hotel industryYou have very good language skills in German and English and enjoy using themYou can use MS Office programs and ideally also have experience with the Opera Property Management SystemWhat you can expect from us:Promotion of talent, training and further education, as well as promotion of junior staff Employee benefits within the Rosewood Hotel Group Employee benefits within Erste Group Bank AG Employee gifts and recognition Very good public accessibility, as well as a public transport subsidyThe minimum gross monthly salary for this position is € 2,263,--. A higher salary in line with the market is actually paid for this position and is based on your qualifications and professional experience.
Your responsibilities: You are responsible for answering all internal and external phone callsYou are in charge of independently handling all reservation requestsYou act as an interface between all departments of the hotel in order to fulfill all guest requestsYou have first-class product knowledge regarding hotel rooms, prices, promotions, amenities, etc.Your Profile: You have completed vocational training in the hotel industryYou have very good language skills in German and English and enjoy using themYou can use MS Office programs and ideally also have experience with the Opera Property Management SystemWhat you can expect from us:Promotion of talent, training and further education, as well as promotion of junior staff Employee benefits within the Rosewood Hotel Group Employee benefits within Erste Group Bank AG Employee gifts and recognition Very good public accessibility, as well as a public transport subsidyThe minimum gross monthly salary for this position is € 2,263,--. A higher salary in line with the market is actually paid for this position and is based on your qualifications and professional experience.
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