**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let’s talk. **Your role and responsibilities** As a Reporting Analyst within our Finance BPO, you will play a pivotal role in shaping our operations through insightful reporting and data analysis. Your responsibilities will primarily involve producing reports to provide critical Key Performance Indicator (KPI) and Service Level Objective (SLO) insights to both internal operations and clientele. Key Responsibilities: * Reporting and Data Visualization: Format information and develop associated visuals, charts, and graphs to present complex data in an easily digestible manner. Create and execute a variety of performance, statistical, and ad hoc business reports. * Operational Analysis: Provide both minor and major reports and analysis to the operations team. * Report Automation: Ensure timely, accurate, and complete production of all regular reports and develop report automation using Excel Form, PivotTables, and Macros where applicable **Required technical and professional expertise** * You possess at least a Bachelor's/College Degree, Finance,Business Studies/Administration/Management or equivalent * Demonstrated proficiency in Microsoft Office Suite (Excel, Word, Access) and SQL. * Strong attention to detail with advanced data and statistical analysis skills. **Preferred technical and professional experience** * Experience with Power BI and/or other data visualization tools is a plus. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.