Mexico
15 hours ago
Project Support Team Lead

Essential Job Functions & Responsibilities: 

Operational Leadership (Day-to-Day Operations & Performance)

Support the daily activities of the Project Support Team and ensure efficient operations aligned with team and individual goals.

Provide coaching and mentorship to direct reports to champion continuous improvement and achieve performance targets.

Promote adherence to corporate and statutory compliance guidelines.

Develop team efficiency and ensure resources are effectively utilized.

Allocate time optimally between team leadership (25%) and direct support to Project Managers (75%)

Talent Development & People Management

Partner in hiring, onboarding, and training efforts to build a high-performing and engaged team.

Drive motivation, team recognition, and a positive workplace culture aligned with FTEC identity and values.

Support goal setting, mid-year/annual performance reviews, and career development planning.

Ensure team members clearly understand goals and expectations and take action accordingly.

Lead and chip in to problem-solving, continuous improvement initiatives, and cross-functional collaboration.

Supervise progress on performance goals and automation projects on a regular basis.

Continuous Improvement & Operational Excellence

Promote data accuracy, efficiency, and standardization in all operational processes.

Chip in to the documentation, implementation, and improvement of team workflows.

Ensure ROCK documentation is crafted, maintained, and applied oeffectively

Capacity & Resource Management

Monitor capacity requirements and communicate resource needs clearly to FTEC and functional leadership for proactive planning.

Training & Onboarding

Identify team and individual training needs to support world-class performance.

Develop and supervise training plans, ensuring alignment with business goals.

Lead and support structured onboarding for new hires, including supervising 90-day plans.

Team member Engagement

Maintain strong, collaborative relationships with key internal and external stakeholders, including Functional Managers, FTEC leadership, and Emerson Impact Partners.

Facilitate open communication with stakeholders to address operational challenges alongside the Order Management Supervisor.

Data Management & Automation

Ensure reporting data is accurate, consistent, and delivered in a timely manner.

Drive automation and improvements in Project Management Office (PMO) tools and dashboards.

Monthly & Strategic Reporting

Prepare and distribute critical business reports, including:

Manufactured valves shipment status (BNS Report)

Financial Forecasts for Sherman and Marshalltown

Project Capacity Report (S&OP)

CDSL Report (Promise vs. Commitment Dates)

Non-Product Line Activity Report

Project Assignment & ERP Management

Handle project setup in Oracle ERP: generate project numbers and assign resources based on manager direction.

Project Review & Closure

Be responsible for completion of close-out documentation and ensure project data accuracy in internal systems.

Certificates of Insurance

Process insurance certificate requests through the Origami Risk platform as needed by Project Managers.

Who  are you: 

You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You attentively listen to others. You follow through on commitments and make sure others do the same. You act with a clear sense of ownership.• You keep a strong bottom-line orientation. You persist in accomplishing objectives despite obstacles and setbacks.
 

Experience Requirements

Bachelor's degree or equivalent experience is vital. Relevant fields may include Business Administration, Engineering, or a related subject area.

 Professional Experience

A minimum of 2 years of professional experience, including at least  1 year in Leading teams or projects and delivering measurable outcomes. Building strong relationships across multiple levels of an organization. Responding effectively to team member needs, adapting to shifting priorities. Fostering a culture of engagement, collaboration, and partnership. Experience working within a global or multicultural organization is preferred. Strong communication skills in English (written, spoken, and listening) are critical.

Technical Proficiency

Proficient in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint). Intermediate knowledge of Power BI and Power Query (preferred). Familiarity with data management practices and automation tools is a plus. Experience with Human Capital Management (HCM) systems is an advantage.

Key Skills & Attributes

Excellent time management and interpersonal abilities. Strong problem-solving and critical-thinking skills. Ability to remain resilient and adaptable in a multifaceted environment. Proven analytical thinking and data interpretation capabilities.


 Our Culture & Commitment to You:

This job description outlines the general nature and level of work encouraged for this position; it is not a comprehensive list of all responsibilities, duties, and skills required. All job requirements may be modified to reasonably accommodate individuals with disabilities, promoting an inclusive work environment. This description does not imply that these are the only duties assigned to the employee in this role. The requirements listed represent the minimum knowledge, skills, abilities, and education/experience needed to perform optimally in this position.
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