Morrisville, North Carolina, USA
1 day ago
Program Lead – Developer Experience (Change Management & Training)

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Come work as a Program Manager at Thermo Fisher Scientific Inc. for the Developer Experience Center of Excellence (DevEx CoE) – a collaborative effort to drive the future of how we build software by removing barriers to productivity, fostering collaboration, and accelerating innovation .     

What Will You Do?

Partner with business and engineering teams to enable adoption and application of new engineering tools & practices, emphasizing innovation and automation.

Program Adoption & ReadinessCollaborate with business and engineering teams to understand current workflows and implement updated development practices and tools.Coordinate the rollout of key Developer Experience (DevEx) initiatives, including Agile SOP, tooling adoption, and process optimization.Collaborate with cross-functional collaborators to guarantee readiness and local engagement during new capability launches.Support teams in translating high-level goals into practical workflows that fit their local contexts.

Training & EnablementCraft and deliver role-specific onboarding and learning content that supports the adoption of new tools and practices.Integrate training into enterprise platforms and support systems by partnering with internal training teams and the DevEx CoE.Build learning resources such as guides, demos, use case examples, and “train-the-trainer” kits to scale enablement.Offer just-in-time support and documentation for developers and leaders adopting new workflows.

Community Engagement & Continuous FeedbackCoordinate developer forums, office hours, and listening sessions to gather feedback and understand adoption challenges.Represent the “voice of the developer” in the design and refinement of DevEx solutions.Support the growth of a developer community passionate about collaboration, shared learning, and continuous improvement.

Metrics & ImprovementDefine, track, and report on key adoption and enablement metrics (e.g., onboarding completion, engagement, tool utilization, team feedback).Collaborate with DevEx program leads to refine content, communications, and delivery strategies based on performance data and developer input.Share success stories, insights, and lessons learned to inform future improvements across the DevEx roadmap.

How Will You Get Here?

Education:Bachelor’s degree in Computer Science, Communications, Engineering, or a related field, or equivalent experience.Advanced certifications such as CCMP, PMP, or ITIL preferred. 

Experience:5+ years in a program, training, or enablement role within a software engineering, IT, or technical organization.Experience working directly with developers, product teams, or IT organizations to support adoption of new tools or practices.Proven ability to build effective training and communication materials tailored to technical audiences.

Skills & Abilities:Working knowledge of modern software development practices and tools (e.g., GitHub, Jira, Agile methodologies, CI/CD).Strong facilitation and communication skills—verbal, written, and visual.Ability to manage multiple initiatives simultaneously and coordinate across diverse teams.Passion for collaboration, simplification, and continuous learning.

Behavioral Proficiencies:Empathetic communicator – listens actively and communicates with clarity and purpose.Practical facilitator – understands how to turn strategy into action by meeting teams where they are.Organized and proactive – drives progress without overcomplication.Curious and resourceful – continuously learns and adapts to improve the developer experience.
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