Description

Description - External

United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. 
  
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups. 
  
Create what’s next with us. Let’s define tomorrow together. 

Job overview and responsibilities

We are seeking an experienced Product Owner to lead the development and management of multiple projects related to aircraft cyber operations and digital maintenance applications in commercial aviation. In this role, you will serve as the bridge between stakeholders, engineering teams, and end-users to deliver secure, compliant, and cutting-edge solutions that enhance both cybersecurity and maintenance efficiency for aviation platforms.

Key Responsibilities

Own the product vision, roadmap, and backlog for a portfolio of aircraft cyber operations and digital maintenance applicationsTranslate complex aviation cybersecurity and maintenance requirements into actionable user stories and acceptance criteriaPrioritize features and capabilities based on strategic value, security considerations, technical dependencies, and maintenance operational needsCollaborate with cross-functional teams including aviation SMEs, cybersecurity specialists, maintenance technicians, software engineers, and quality assuranceLead sprint planning, reviews, and retrospectives, ensuring alignment with program objectivesManage stakeholder expectations and communicate project status, risks, and decisions effectivelyConduct market research to identify emerging trends, technologies, and competitive solutions in aircraft cyber operations and digital maintenanEnsure compliance with relevant aviation regulations, cybersecurity frameworks, and industry standards for commercial aircraftBalance technical debt management with feature development to maintain system integrityValidate that delivered solutions meet operational requirements through appropriate testing regimesCoordinate with maintenance operations teams to ensure digital solutions improve aircraft availability, reliability, and maintenance efficienc

Skills & Attributes

Strategic thinking with ability to balance short-term deliverables with long-term visionExceptional problem-solving skills in complex technical environmentsStrong leadership presence to drive consensus among diverse stakeholdersDetail-oriented with excellent organizational abilitiesSelf-motivated with ability to work independently and as part of a teamAdaptable to changing priorities in a dynamic environmentPassion for aviation, cybersecurity, and maintenance innovation

Working Environment

May require occasional travel to airlines, MRO facilities, customer sites, test facilities, or partner locationsCollaborative team environment with matrix reporting structureFast-paced development cycles with emphasis on security, quality, and operational efficiencyFocus on commercial aviation standards and compliance require

QualificationsWhat’s needed to succeed (Minimum Qualifications):Bachelor’s degree in Computer Science, Engineering, or relevant filed is required4-5 years digital experience required2-3 Agile/Scrum experience preferred2-3 years in business analyst role preferredDemonstrate exceptional knowledge of:  SDLC processes, inputs/outputs, standardsAgile & Scrum KnowledgeBusiness/System requirementsDevOps ProcessAirline OperationsHigh-level understanding of Cloud ComputingStrong oral and written communication skillsStrong project organizations skill, including prioritization, planning and organization requiredAble to Work with distributed teams (on shore and off) requiredAbility to understand, communicate and engage effectively with multiple stakeholders and interactionsStrong problem-solving, listening, written and verbal communication, and decision-making skillsAbility to prioritize and manage time effectivelyMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionWhat will help you propel from the pack (Preferred Qualifications):Certifications are plusPrior Experience in Airport Operations and an understanding of how United Operations  workDeep knowledge TFS/Client or related tools
The base pay range for this role is $109,820.00 to $149,600.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.