Job Title: Process Expert Job Description + Key Responsibilites and Expectations + Provide expert guidance and strategic counsel to senior management, advising on best practices and emerging trends. + Lead cross-functional projects and initiatives, offering insights to ensure optimal business outcomes and future success. + Champion forward-thinking approaches, influencing strategic planning to align with industry shifts and company objectives. + Conduct comprehensive data analysis from diverse sources, offering valuable insights and actionable recommendations. + Spearhead research initiatives, distilling complex findings into compelling narratives for stakeholders' informed decision-making. + Stay abreast of industry standards and trends, offering informed perspectives to drive innovation and maintain competitiveness. + Offer strategic advice and propose innovative solutions to address challenges and seize opportunities proactively. + Identify and analyze risks and opportunities, providing strategic guidance to mitigate risks and capitalize on opportunities. + Lead the implementation of initiatives, leveraging expertise to ensure efficient execution and optimal results. + Manage high-impact projects and cross-functional teams, providing advisory support to drive collaboration and excellence. + Conduct thorough post-implementation reviews, offering constructive feedback and recommendations for continuous improvement. + Develop and communicate tools, processes, and compliance measures, offering advisory support to enhance efficiency and adherence. + Drive goal-setting, planning, and business plan presentations, providing advisory input to optimize strategic direction. + Cultivate effective relationships with stakeholders, serving as a trusted advisor and ambassador for the company externally. + Assist in client communication plans and program setup, offering advisory support to ensure alignment with client needs and objectives. + Review program performance and offer strategic insights for improvement, serving as an advisory resource for optimization. + Act as the primary client interface, providing advisory support and fostering strong relationships to drive mutual success. + Ensure billing accuracy and manage change effectively, providing advisory guidance to maintain client satisfaction and compliance. + Facilitate best practice sharing and offer advisory support to match company solutions with client needs and opportunities. + **Candidate Profile:** + Strong communication skills, both written and verbal. + COPC Certificate + Ability to drive change. + Ability to multitask, prioritize, and meet deadlines. + Analytical approach and Logical thinking. + Self-starter with a sense of urgency, professionalism, and attention to detail. + Proficient in Microsoft Office. + Two years of relevant experience preferred. + Willingness to learn and adapt to new challenges. + Ability to work both independently and collaboratively in a team environment. + Demonstrated ability to develop relationships and influence stakeholders. + Openness to receive guidance and direction while developing competence through structured assignments. Location: ALB Tirana - Rruga Dervish Hima, Stadiumi Air Albania Language Requirements: English (Required), Italian (Required) Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**