**Job Description :** **Job Family -Position title** **Process Analyst Invoicing** **About us** With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future. Join us to create a career worth celebrating. **Purpose** The Process Analyst Invoicing acts as a point of contact for the markets and key suppliers in regard to any STP issues and works closely with the AP Manager and the management of the department, as well as with our key collaborators to ensure processes, ways of working and service level agreements are delivered against, issues are proactively picked up and resolved by the team. This role is essential in the delivery of an excellent customer experience and providing accurate and efficient responses within the targeted service level agreement. **Accountabilities** + Acting as a point of contact for the markets for STP functional issues related to SAP and Coupa. + Posting Invoice LAC + Responsible for reviewing the correct application of APSME area controls and custodian of them in all areas of STP. + Build active and positive relationships with users and Procurement collaborators. + Provide support that facilitates the accurate, efficient, and timely setup and approval of purchase orders + Ensure all queries are resolved promptly or channeled appropriately and courteously by the team through either personal intervention or liaison with shared services and/or market. + Provide support that facilitates the accurate, efficient, and timely setup and approval of purchase orders + Support regular discussions with the key suppliers and markets to enable proactive issue resolution with the STP Market Champions, FC/FDs to review issue resolution status and progress + Build an active and positive relationship with key suppliers, collaborators, and the procurement area. + Develop talent across the teams and handle people’s performance + Handle, assess, and develop a high-performing team to consistently achieve critical metrics. + Strengthen positive relationships with their key Procurement collaborators. + Share standard methodologies across markets to ensure continuous quality and to create possibilities for improvement. + Enable the standardization and automation agenda for the Tower in own area + Partner with other parts of the Tower (Invoice Processing, Tactical Procurement, Payment process, SSH, and Governance Teams). **Grade differentiators** **Entry:** + Performs routine activities in a structured environment - typically on one service line only. + Works under supervision, uses little discretion. Is expected to seek guidance in unexpected situations. **Mid:** + Performs a range of work activities in varied environments. Works without frequent reference to others. + Uses limited discretion in resolving issues or enquiries. May chip in to routine issue resolution. + **Higher:** + Performs a range of work, sometimes sophisticated and non-routine, in a variety of environments. + Investigates, defines and resolves sophisticated issues. + Supports less authoritative staff **Key interactions - Internal** + Invoicing and SE team members. + Enterprise Ops functions / team members - for helping to resolve queries. + Employees / business units - to deliver required services and resolve queries. + Internal and External Auditors – to respond to queries and requests for information. + Collaboration is essential. **Key interactions - External** + Customers / suppliers - to deliver required services and resolve queries. **Qualifications / experience** Qualifications + Bachelor’s degree such as, but not limited to, BCom, BBA, BBM. Desirable Accountant or Financial studies. + Finance course Certification is a plus. + Fluent in English Experience + 1-3 years of in Procurement, Accounts Payable, + Knowledge in Accounting and Finance. + Confirmed experience in ERP / SAP. + Strong and visible leadership. + Confirmed experience of building, developing, and sustaining relationships with key collaborators + Internal controls awareness + Strong communication and influencing skills + Able to work proactively and optimally in cross functional and distributed team at all levels in an organization + Highly structured individual, with strong leadership, influencing and communication skills. Crucial Skills: + Find solutions to all problems demonstrating rigor and full ownership. + Ability to prioritize effectively and quickly to meet deadlines. + Improved risk and control attitude to handle risk and mitigate exposures. + Deliver on promises, holding yourself and others to account whenever Diageo control standards are not met, and Diageo values are not lived + Willingness and ability to build excellent relationships with key collaborators. + Role model of Diageo values. + Strong customer facing experience, presence and emotional intelligence when being a great partner during blocking issues. + Excellent communication skills. + Positive and energetic leadership presence. **Role Specifications** + Accountable for the management and development of the Supplier Specialist & STP Market Advisor team within agreed timelines and to agreed SLA’s. + Accountable for ensuring the Supplier Specialist & STP Market Advisor team’s ways of working are aligned with Diageo’s policies. + Support STP leadership team to ensure achievements and objectives are always met. + Responsible for encouraging an environment of continuous improvement. Drive a culture of compliance and perfection to ensure the STP process is optimized. **Flexible Working Statement:** Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to handle your wellbeing and balance your priorities from day one. **Diversity statement:** Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We accept diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, approaches, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you assemble this information when you submit your application. **Worker Type :** Regular **Primary Location:** Bogota - EOB **Additional Locations :** **Job Posting Start Date :** 2025-05-28 With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world. Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of. With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential. **DRINKiQ** What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (https://www.drinkiq.com/en-gb/)