Description Want to work in a start-up environment with the resources of Amazon behind you? Do you want to have direct and immediate impact on millions of customers every day? In this role, you will be a technical leader with massive impact. If you are a self-starter, enjoy building large scale distributed and orchestration systems, and are intrigued by ambiguous problems, look no further. The Last Mile Tech team is building the next generation of products and services that will fuel future growth of Amazon's Last Mile Delivery capability. Our team is driving innovations in developing and integrating new technology platforms (Robotics, Scout, EV etc.) and supporting international expansion at massive scale. This is a chance to be part of making history. We're seeking a Principal Technical Program Manager to be a part of our group. In this role you will be the single threaded leader owning programs to deliver complex projects across multiple Director/VP organizations. The role will work with a diverse set of stakeholders to drive automation and optimization including Maps & GeoTech, Amazon Flex (to enable ultra fast delivery), Delivery Service Partner teams, delivery execution tech and routing and planning. Responsibilities also include identifying business and tech requirements, partnering with various stakeholders, building tech roadmaps, and managing the production launch. You will own communication through various stages of the product lifecycle: from vision documents at inception, to reporting and business review updates through implementation, and launch. You will present and share these to broad audiences including engineering and business leadership, partner teams, and stakeholders. The right candidate will possess a strong program management background, will have demonstrated experience leading large to extra-large programs, and will have a well-rounded technical background. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role. Key job responsibilities You are responsible for defining and delivering important programs with broad cross-organizational, cross-business, or significant technology impact. You handle ambiguity where the business and/or architectural strategy has not yet been defined. You consistently bring strong, data-driven, and strategic technical judgment to decisions. You assess risk, drive clarity, and foster shared understanding. You manage cross-functional communication to ensure all stakeholders are informed and needs aligned. You create the correct sense of urgency for delivery. You proactively drive business and system-level reviews, aligning teams toward coherent technology strategies and effective engineering processes. You identify gaps/opportunities in or between countries, architectures, and organizations (e.g., services, workflows, tooling). You decompose complex problems into straightforward solutions. You create, optimize, and drive adoption of the critical mechanisms necessary to ensure your program and/or product will be successful in the long-term. You effectively partner with all levels of leadership. You are adept at building consensus. You are able to represent, verbally and in writing, complex decisions, trade-offs, and potential solutions clearly to leaders up to 3 levels above. You show excellent judgment in driving executive-level escalations. About the team The Routing Platform and Inputs org are stewards of plan creation, optimization, and modification throughout the life cycle of a route. Our product portfolio is comprised of 1) Routing Inputs (such as time estimation, stop planning, affinity, EV energy), 2) Routing Systems (such as route planning, route management, driver assignment). The team caters to a global charter of multiple business lines, including AMZL, AMXL, SWA, RSR, SSD, Grocery, Amazon Today, and Amazon NOW. RPI vision is to create the safest, most adaptable, and efficient plans for Last Mile logistics worldwide. Basic Qualifications - 10+ years of technical product or program management experience - 7+ years of hands-on work managing complex technology projects experience - 5+ years of software development experience - Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules - Experience owning/driving roadmap strategy and definition Preferred Qualifications - Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems - Experience in software development - Experience in logistics/supply chain management. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.