Description At Amazon, delivering great experiences for our customers is top priority. The Production Planning Team is innovating in a number of areas aimed at propelling our customers’ experience by ensuring we have robust and optimal labor plans in our North America. To achieve this, the Production Planning Team is going through a radical transformation. From being the network planner, it will become the Subject Matter Expert that will teach and improve all aspects of production planning. The team will focus on Think (improving planning process, projection accuracy and innovation), Teach (training finance & operations teams, troubleshooting & improving labor plans) and Deliver (drive peak planning, dive deep and plan delivery for US / Canada. Key job responsibilities - Lead labor planning analysis activities in North American network for all FC types - Drives creation of quality initiatives, process change initiatives and other Lean initiatives to improve the Labor Planning process which ultimately enable the North American network to meet and exceed business plan. - Leverages the Production Planning and S&OP teams by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the Supply Chain Planning and execution. - Takes proactive steps to ensure that best practices in labor planning are shared across the network. - Recommend, develop, and implement policies and programs that guide the organization in maintaining and improving its competitive position and profitability - Work with data source providers and technology teams to ensure that key decision data is accurate, automated and timely This role requires 10%+ travel, primarily to local operations, in addition to regional support. A day in the life The PPT Principal BA role leads high visibility analysis and is responsible for labor planning activities across NACF. The core functionality of the role is to lead the network analysis and act as a Subject Matter Expert who can teach and influence all aspects of production planning tactically and strategically. The current associate population in NACF is ~300,000 which makes accurate labor planning pivotal for the network to improve CE and overall fulfillment costs. The Principal BA is expected to be highly analytical, understand complex systems and influence the various stakeholders impacting labor planning, including FC Operations, Ops Finance, HR, S&OP and WFS teams, in order to develop labor plans that are accurate and achievable across the FCs. The decisions made by this role can have a significant impact on inventory placement, associate experience and overall costs associated with how well the labor plan balances between the site and the network level constraints. While planning and execution are critical to the Principal BA’s success, the ability to communicate the short and long-term staffing strategy of the network is essential. This role is expected to develop the labor planning guidance, influence Ops Senior Leadership to commit to that guidance and then be able to communicate this guidance to hundreds of Ops, Finance and HR leaders within the FCs and monitor adherence in execution. This guidance would cover a wide array of topics such as volume variability, site execution, assumptions accuracy, market constraints and labor utilization. The ability to build strong communication between PPT and the FC teams is a critical component to aid in the Principal’s ability to anticipate forward-looking risks and implement timely solutions to mitigate these risks and balance network capacity across the FCs. A holistic understanding of the value chain is required by the Principal BA to take actions which balance the need for maintaining healthy backlogs with CE and other related costs. To do this, the role is expected to possess an analytical approach in collaboration with teams such as S&OP, Capacity, and ACES to implement long-term strategic initiatives which improve customer and associate experience while balancing FC labor and storage constraints. Basic Qualifications - 7+ years of working cross functionally with tech and non-tech teams experience - 7+ years of program or project management experience - 7+ years of managing, analyzing and communicating results to senior leadership experience - 7+ years of working cross functionally across several teams experience - 10+ years of supply chain experience - Bachelor's degree - Experience implementing repeatable processes and driving automation or standardization - Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications - To be a part of this journey, we are looking for individuals with strong analytical / dive deep skills along with operational experience to understand the impact of high level decisions. - MBA and/ or Professional certification (CPA/CMA/Qualified Accounting certificate) + relevant experience - Ability to travel; 10%+ travel expected, primarily to local operations, in addition to regional support - Demonstrated financial acumen and analytical experience delivering forecasting, budgeting, and variance analysis, and data interpretation of business impact and results - Advanced problem solving and root cause analysis combined with proven ability to communicate those analysis - Highly analytical, detail oriented and strong business sense; proven ability to manage new ideas and creative solutions - Manage and prioritize workload and achieve effective results in a fast-paced, growing and ambiguous environment - Experience working with large-scale data mining and reporting tools (i.e. , MSAccess, Essbase and/or Cognos) and other financial systems (i.e. Oracle, SAP, Lawson, JD Edwards) - Previous experience within a Manufacturing, Distribution Center or Logistics processes and systems a plus - Career progression and willingness to relocate for advancement opportunities Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.