**Work Schedule** Standard Office Hours (40/wk) **Environmental Conditions** Office **Job Description** **Job Summary:** This role drives operational excellence by applying Lean Six Sigma principles to optimize marketing processes and organizational workflows. The role involves practical process analysis along with coaching/mentorship to integrate continuous improvement as a fundamental aspect, directly boosting customer happiness and return on investment. **Key Responsibilities** **1. Process Optimization & Project Leadership** + Collaborate with cross-functional teams (sales, product development, customer experience) to standardize customer-focused processes + Conduct root-cause analysis using DMAIC, Pareto charts, and PPI 8-step methodology to eliminate defects in marketing campaigns and operational workflows + Lead Kaizen events and small-to-medium-scale Six Sigma projects, ensuring alignment with critical metrics (e.g., return on investment, customer retention) **2. Training & Mentorship** + Mentor employees on Lean Six Sigma tools, Kaizen, and change management strategies + Design and deliver PPI-LE training modules to champion continuous improvement culture + Facilitate workshops to integrate Lean methodologies into daily operations **3. Data-Driven Decision Making** + Prepare reports on process improvements, defect reduction, and financial impact for partner review + Analyze marketing and operational data to identify inefficiencies, prioritize projects, and effectively handle resources **4. Strategic Collaboration** + Partner with PPI Steering Committee to identify improvement opportunities and align projects with business goals + Share standard processes globally to improve tools and methodologies **Required Skills & Qualifications** + **Certifications & Technical Skills:** + Certified or trained on improvement methodology like Lean, Six Sigma, TPM, Quality circle etc + Experience with marketing principles (campaign management, pricing strategies) + **Soft Skills:** + Strong communication for partner engagement and training + Change management expertise to drive organizational adoption **Education:** + Bachelor’s degree in Marketing, Business Administration, or related field; MBA a plus **Experience:** + 5 years of proven ability with 3+ years in process improvement roles, with known to work in Six Sigma/Lean, Kaizen etc. driven projects + Background in marketing operations or corporate training preferred **Work Environment:** Emphasis on collaborative problem-solving and innovation. Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.