Meet the Team

Join our team of Partner Success Managers, where we work hand-in-hand with our Partners to build thriving customer success practices. Our mission is to empower partners to drive software adoption and enhance the customer journey.

Your Impact

As a Partner Success Manager, you will be the main contact for our Partners, supporting them in driving software adoption and customer success. This exciting role includes:

Enabling Partners to adopt Cisco Software through available programs. Supporting partners in delivering Success Programs and optimizing these initiatives. Conducting workshops and training sessions, using successful case studies to enhance partner onboarding. Acting as a liaison between Partners and Cisco’s CX product teams, sharing valuable feedback for product development. Supervising adoption initiatives, assessing their impact, and refining strategies as necessary. Managing services and creating new service offerings.

Minimum Qualifications

Experience in developing and executing adoption plans across various technology areas such as Security, Observability, and Networking. At least 2 years of experience in Partner enablement and software adoption within the Partner ecosystem. Proven track record of building strong, trust-based relationships within the partner and sales community. Experience leading virtual cross-functional teams and fostering collaborative relationships. Understanding of recurring revenue concepts, margin, and attrition.Local language is preferred, plus strong communication skills, both written & spoken in English

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!