Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

 

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

 

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

WHAT THIS ROLE WILL DO

Maintain appropriate atmosphere (room temperature, cleanliness, line of sight, table maintenance, room capacity)Conduct operations with a Guest First mindsetEnsure all recap forms are completed for OM to submitPerform opening, ongoing and closing dutiesParticipate in daily pre-shift with an upbeat and motivational mannerLog nightly night of show reports and staff/guest incident reports.Conduct safety, cleaning and maintenance walk-through – interior and exterior of buildingCheck ticket counts with box office before shift beginsCheck email and mailbox for current informationFill out and distribute NOS event sheetsFacilitate proper inter-departmental communication and organizationBe on radio at time of clock in and assist with  radio communicationMake sure all staff are present on time, clock in, sign in and are in uniform. Informing OM if anyone is not following check in instructions.Check ADA and ensure proper seats are placed. Check with box office for any pre purchased seats. Assist with seating ADA throughout the evening.Assist with VIP and any needs they may have throughout the evening.Turn on Tvs and menus.Distribute NOS Wristbands and make sure they are in proper bundlesSell and check in bag checkAssist OM with M&G needs

WHAT THIS PERSON WILL BRING

 

Required:

(State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or EquivalentHigh school diploma or equivalentAbility to work late hoursFlexible schedule3 years supervisory experience in high volume restaurant/music hall environmentKnowledge of Microsoft Office products and Point of Sales system, preferably MICROSKnowledge of state, federal and local liquor laws and health code regulationsAbility to deal with intoxicated guests in a positive and safety minded mannerTolerance of all cultures, music and art formsSkilled in decision making, leadership, guest relations, interpersonal communications, organization, team building, time management, and staff managementAbility to motivate staff, problem solve, lead, delegate, follow up, deal with volatile situations with tact and confidence

 

Preferred:

At least 2 years experience with a national restaurant chainExperience in a live music environmentCollege diploma in related field

 

Physical Demands/Working Environment:

Working environment is fast-paced, often loud and stressfulPosition requires extended periods of prolonged standing and working on your feetMust be able to lift or move up to 25 lbs using proper lifting techniques

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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The expected compensation for this position is:

$17.60 USD - $22.00 USD Hourly

** Pay is based on a number of factors including market location, qualifications, skills, and experience.