Job Title: Operations HR Administrator

Department: Operations

Role: Hybrid

Contract Type: Must be open to working on a contract basis.

Job Summary:

An opportunity exists for a highly organised and detail-driven Operations HR Administrator to provide comprehensive administrative support across our Operations, HR, and Recruitment functions. This role is ideal for someone who enjoys managing systems and processes and takes pride in maintaining accuracy and efficiency in administrative tasks. This role bridges administrative efficiency with human resource functions, ensuring smooth day-to-day operations and contributing to a positive employee experience. The ideal candidate is organized, communicative, and thrives in a fast-paced environment.

Key Responsibilities:

Human Resources & Recruitment Administration:

Coordinate onboarding and offboarding processes, ensuring all documentation, systems access, and compliance requirements are completed accurately and on time.Maintain and update employee records across HRIS platforms, including Workday, and support the upkeep of related employee systems such as expense and leave management tools.Respond to employee queries related to leave, payroll, benefits, expenses, and HR policies, ensuring timely and professional resolution.Coordinate and facilitate training sessions, performance review cycles, and employee development initiatives, ensuring all logistics are managed and sessions are conducted smoothly and professionally.Provide administrative support throughout the recruitment process, including posting job adverts, scheduling interviews, and managing candidate communications.Lead the induction process for new employees, including the preparation of onboarding materials, delivery of orientation sessions, and ensuring timely access to systems, tools, and resources.

Operational Support:

Support day-to-day office operations, including logistics coordination and IT asset procurement.Assist with the preparation of HR and operational reports, ensuring data accuracy and confidentiality.Maintain compliance with internal policies and procedures and support the implementation of updates and changes.Contribute to payroll preparation by ensuring accurate employee data management.Support internal communications by drafting and distributing HR-related announcements and updates.

Qualifications:

Bachelor’s degree in Human Resources, Business Administration, or a related field.3–5 years of experience in an similar administrative or HR support role.Strong proficiency in Microsoft Office Suite and familiarity with HRIS platforms (Workday System experience is advantageous).Essential: Advanced proficiency in Microsoft ExcelSolid understanding of HR and Operational processes and administrative best practices.Knowledge of South African labour laws and HR compliance is a plus.Experience in the pharmaceutical or healthcare industry is advantageous.

Key Competencies:

Exceptional attention to detail and accuracyStrong organizational and time management skillsProfessional communication and interpersonal abilitiesHigh level of discretion and respect for confidentialityProactive and adaptable approach to problem-solvingAbility to manage multiple priorities in a fast-paced environment.

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IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com