We are looking for a talented **New Power Service Technician - Level I** to join our service team in **Lombardy, Italy** . The main intervention site is Rovato (BS), located approximately 70 km from Cummins Italy’s headquarters. **In this role, you will make an impact in the following ways:** + Perform preventive maintenance and/or repairs on Cummins new power technologies (Hydrogen applications) at the customer site. + Interact with customers in a courteous and professional manner, ensuring timely and efficient attention to their needs. + Use specialized tools and follow documented procedures and policies to diagnose and complete basic repairs, including preparation of required parts and tools. + Escalate unresolved issues to more experienced On-Site Technicians and/or the supervisor. + Carry out preventive maintenance activities in accordance with documented schedules and standards on Cummins new power technologies at the customer site. + Complete required documentation such as service worksheets, time sheets, and warranty requests, either via handwritten forms or system input screens. + Complete training aligned with skill level and company requirements. + Keep the work area and tools clean and in good working condition. + Ensure compliance with all relevant Health, Safety and Environmental policies, procedures, and legislation. **Qualifications** **Education/Experience:** + Technician trained as an apprentice with a vocational diploma from a relevant technical institution (electrical, electronic, mechatronic technicians). + Relevant electrical certification (a plus), working at height certification (a plus), and a valid local driver’s license (a must). + Basic workshop experience and/or knowledge of Cummins products will be considered a plus. + Basic knowledge of English, fluent in Italian, and available for 24/7 on-call service based on rotating shifts. **Responsibilities** **To be successful in this role, you will need the following:** + Effective communication: Develop and deliver clear messages tailored to different audiences. + Mainly electrical and electronic knowledge, as well as basic IT and mechanical understanding: Apply electrical and mechanical principles and safety standards to diagnose and repair products efficiently. + Product repair and maintenance: Perform repairs and maintenance on mechanical/electrical products, ensuring quality and minimizing cost to customers. + Ability to read electrical schematics and manuals. **Job** Service **Organization** Cummins Inc. **Role Category** On-site **Job Type** Technician **ReqID** 2414513 **Relocation Package** No