Accountabilities:

Manages all aspects of critical and high-risk projects from original concept through completionDefines project scope, develops schedules and budget, and identifies resource requirements, deliverables, and timeframes for completionActs as the single point of contact for its team and coordinates activities with internal/external groupsManages multiple concurrent projects and coordinates activities of several project teamsDevelop reports, analytics, and assessment tools to evaluate performance and improvement opportunities.Responsible for raising and maintaining awareness of all project issues and risks and working with appropriate personnel to develop solutions.Implement and manage project changes and interventions to achieve project outputs.Drive continuous process improvement in assigned areas of the business.Project management of unique projects without an established project management methodology.Apply and execute escalation skills where he fully understands how to communicate difficult/sensitive information tactfully to stakeholders and/or business partners; resolves and or escalate issues in a timely fashion.Work with management at multiple levels to identify business opportunities, create project plans, develop risk mitigation strategies and business continuity plans, assist operations and support teams in the execution of function-specific duties, and manage all activities on the project plan leading to a successful customer engagement

Qualifications:

Bachelor’s Degree holder>5 Years of Professional Experience5-10 years of business process review, improvement and re-engineering theory and procedures, change management and experience executing the resulting planPMP certification preferredChange Management certification preferredGBS Professional certification or equivalent is a plusCertification in Agile, Prince or equivalent is a plusKnowledge of Quality Tools & Techniques (TQM, Six Sigma, etc…) is a plus

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