Job Title:

Learning & Development Lead

Job Description

The Learning and Development Lead I is responsible for partnering with regional business leaders/stakeholders in the development and implementation of learning programs, processes, curriculum, content and tools that align with global strategies and standards; and are relevant and specific to regional needs. This position administers and executes all training initiatives within the L&D scope, ensuring compliance for all employee and leadership training, acting as a resource for and taking ownership of L&D programs and materials.

Primary Responsibilities (Including but not limited):

Facilitates classroom or virtual-based and blended learning training through the application of a variety of instructional techniques to multiple audiences and locations.Designs, develops and delivers programs that enhance the learning experience with respect to business constraints and supports relevant knowledge transfer; demonstrating ability to evaluate, enhance, update or create apt learning curricula based on stakeholder needs.Strategic planning and optimization of resources by managing the learning environment (logistics, materials, media, equipment, etc.) and ensuring the delivery of an excellent learner experience .Identifies gaps in existing training materials and structures to respond to current and future learning needs, and proactively offers solutions and recommendations.Measures and evaluates effectiveness of learning programs within assigned scope, plans for data collection and analysis and uses appropriate tools to measure effectiveness for each level of the evaluation .Serves as an effective business partner to their stakeholders, supporting the development, implementation and delivery of learning & development solutions.Gathers and analyzes conditions affecting learner performance; identifies root causes and plans appropriate intervention; outlines the implementation and monitors the execution of the action.Conduct/participate in meetings with key stakeholders to assess development programs and progress using metrics; provide recommendations to help drive performance improvement.

Ideal Candidate Profile:

Experience in leadership development and delivery.Skilled in influencing stakeholders effectively.Solutions-oriented approach to problem-solving.Proactive in identifying and addressing challenges.Excellent communication skills, both written and verbal.Strong ability to lead teams in multi-tasking, prioritization, and meeting delivery timelines.Capable of mentoring, coaching, and providing clear direction to team members.Self-motivated with a strong sense of urgency, performing well under pressure.Demonstrates professionalism and fosters relationship-building within the team.Meticulous attention to detail.Flexible with working hours to meet business needs.Willingness to undertake occasional travel.

Disclaimer  

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location:

ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town

Language Requirements:

Time Type:

Full time

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