**Introduction** At IBM, our Program Managers excel by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Program Manager, you will drive the charge with program direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you! **Your role and responsibilities** Your Role and Responsibilities * Responsible for managing and controlling IT infrastructure related projects, making use of PM disciplines with the project management methods, tools and systems. * Responsible for delivering on commitments to meet customer expectation and maintaining customer relationships. * Responsible for managing project scope, resource, expenses, schedule, subcontractors, and contractual deliverables, which includes planning, tracking, change control, and risk management. Also, ensure that all projects can be delivered on-time, within scope and within budget. * Responsible for communicating and articulating IBM’s unique value to support both clients’ and IBM’s business growth. * Coordinating and managing internal resources and sub vendors for project delivery **Required technical and professional expertise** · At least 5+ years’ client facing and IT project management experience. · At least 5+ years’ software engineering or development industry experience · Excellent communication skills and a challenge taker who can work under high pressure. · English: Proficient · Must be willing to work 2nd shift (3:00 pm IST start) **Preferred technical and professional experience** · Familiar with software engineering and/or Cloud operations · PMP or Agile Project Management certification · ITIL related certification · IBM product related skills · IBM Cloud Associate Certified or equivalent IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.