Human Resources Shared Services Executive
Cognizant
**Basic Purpose of Role**
Manages end-to-end HRSS processes (from hire to exit) and provide support in French and English.
**Tasks and Responsibilities**
· Provide Multilingual support within HRSS team
· Provide end-to-end administrative support in HR processes for the entire lifecycle for the employees during their Cognizant tenure
· Cooperation with HRBPs, Recruitment Team, Immigration Team and other business functions within the organization
· Reviewing, improving, managing HRSS processes
· Report the issues and challenges to her/his manager
· Maintain agreed SLA and SOP on all processes
· Maintain the required trackers and manage the efforts efficiently
· Suggest proactively improvement ideas
· Ensure process deliverables with quality, consistent on-time delivery and productivity
· Efficiently handle HR operations processing in timely and accurate manner, ensuring all necessary tasks are completed
· Responsible for process enhancements and process re-engineering
· Provides first in-line support, responding to queries & signposting employees to policies, procedures & specialist advice from the other members of the team
· Ensure Stakeholder Service experiences throughout the operations and consistent on-time delivery
· Efficiently manage and administer the HR operations processing timely and accurate
· Manage documents archiving
· Other ad hoc tasks
Other:
· Good Verbal and Written communication skills
· MS Office especially Excel, Word, Outlook
· 3+ years in HR or related administration / process management experience, preferably in multinational company
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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