At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Job overview and responsibilities

Reporting to Manager or Shift Manager, represent the station Technical Operations department in a professional manner while interacting and coordinating with other departments in the Station Operations Center, Aircraft Routing, Aircraft Dispatch, and Flight Crews.

Receive and coordinate the recovery of maintenance discrepancies initiated by inbound and outbound flight crews Coordinate and track the recovery of scheduled deferred itemsNotify and communicate the status of aircraft that are out of service or on a maintenance delay to Maintenance Control and Local OperationsCoordinate and track planned maintenance efforts for thru flightsInitiate and update TOC (Technical Operations Computer System) and AMIS logs on all aircraft that are out of service, in a planned hold or have significant maintenance activities on goingCoordinate station supplier requirements that are required to support maintenance activitiesIdentify and communicate maintenance troubleshooting and repair procedures as requiredEnsure delay reports are entered and compile delay data for tracking and analysis

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Job overview and responsibilities

Reporting to Manager or Shift Manager, represent the station Technical Operations department in a professional manner while interacting and coordinating with other departments in the Station Operations Center, Aircraft Routing, Aircraft Dispatch, and Flight Crews.

Receive and coordinate the recovery of maintenance discrepancies initiated by inbound and outbound flight crews Coordinate and track the recovery of scheduled deferred itemsNotify and communicate the status of aircraft that are out of service or on a maintenance delay to Maintenance Control and Local OperationsCoordinate and track planned maintenance efforts for thru flightsInitiate and update TOC (Technical Operations Computer System) and AMIS logs on all aircraft that are out of service, in a planned hold or have significant maintenance activities on goingCoordinate station supplier requirements that are required to support maintenance activitiesIdentify and communicate maintenance troubleshooting and repair procedures as requiredEnsure delay reports are entered and compile delay data for tracking and analysisWhat’s needed to succeed (Minimum Qualifications):High school diploma or equivalentFAA AP Certificate5 years in the aircraft maintenance industryContract and regulatory experienceMeets or exceeds operational performance goals including on-time performance, maintenance check span, productivity safety objectivesMeets or exceeds business plan objectivesIdentifies the need for change and / or improvement and executes the same involving the appropriate people and level of resources as neededBuilds and maintains professional and productive work environment for labor groups and management teamsEffectively communicates with employees of all levels aligning the team for successExtensive knowledge of aircraft maintenance operations and applicable FAA regulationsSetting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within itIdentifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, andprobable consequencesMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):Bachelors degree or 4 years of relevant work experience in Aviation Management, Engineering, or related field2 years in a leadership role within a large maintenance organization including a unionized labor workforceA proven successful track record.Strong cultural awareness to build and maintain professional relationships on a global basisWhat’s needed to succeed (Minimum Qualifications):High school diploma or equivalentFAA AP Certificate5 years in the aircraft maintenance industryContract and regulatory experienceMeets or exceeds operational performance goals including on-time performance, maintenance check span, productivity safety objectivesMeets or exceeds business plan objectivesIdentifies the need for change and / or improvement and executes the same involving the appropriate people and level of resources as neededBuilds and maintains professional and productive work environment for labor groups and management teamsEffectively communicates with employees of all levels aligning the team for successExtensive knowledge of aircraft maintenance operations and applicable FAA regulationsSetting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within itIdentifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, andprobable consequencesMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):Bachelors degree or 4 years of relevant work experience in Aviation Management, Engineering, or related field2 years in a leadership role within a large maintenance organization including a unionized labor workforceA proven successful track record.Strong cultural awareness to build and maintain professional relationships on a global basis