At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, innovative and driven leaders. Are you excited about taking on the responsibility of working with a team that is focused on developing best-in-class travel programs for Tech Company employees? If so, we are currently seeking an experienced and dynamic Hotel Category Manager to bring their leadership and expertise to support the Supplier and Category Management function of the Global Travel and Events program. In this role we are seeking a customer obsessed Hotel Category Manager to help support the global team in their daily iniatives to deliver outstanding program support and to delight our customers. We are looking for an individual that can dive deep, learn and be curious, and think big as it relates to bringing the right content and delivering savings to Amazon.

This role will be responsible for activities including supplier management initiatives, customer loyalty and experience programs, , internal project support and delivering an outstanding customer experience to support the firm’s business travel program objectives. The individual in this role must quickly develop partnerships with internal stakeholders, 3rd party partners, and senior leadership to build alignment and drive program goals, key projects, and initiatives.



Key job responsibilities
• Support Travel and Events supplier spend and program strategies in accordance with business strategies and program goals
• Assists the Travel Service Managers with customer experience issues impacting the program and preparing resolution recommendations
• Enhances the employee experience by supporting value creation projects which may require change management, stakeholder alignment, and relationship management with global suppliers.
• Supports internal teams on sourcing events from requirement building through program implementation
• Supports cost and savings analysis which analyze the impact of decisions, shows alternative options and decision criteria including cost estimates and supplier recommendations
• Participates in the design and development of strategic plans, roadmaps while working closely with leadership to align to broader strategies
• Contributes to the creation of white papers, strategic plans and business reviews to inform, influence decisions and gain agreement from key stakeholders and leadership
• Develop and maintain strong relationships with internal and external partners to share and leverage best practices and drive innovation (e.g., finance, procurement, legal and other business teams)
• Assist in implementing new travel tools, monitoring adoption and tracking areas of improvement
• Assist with travel communications and any travel related marketing activities
• Performs market research to discover new suppliers and qualify existing suppliers
• Reporting and tracking productivity metrics for the global travel projects