Head of Global Network Banking, U.A.E. - 0000L9ZN

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HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

We are currently seeking a high calibre professional to join our team as Head of Global Network Banking in Dubai, U.A.E. who will have the responsibility to grow the Global Network Banking business in a highly competitive banking environment and ensure HSBC is positioned as the leading international bank for Corporates.

The job holder will report into the Head of Global Network Banking MENAT on a functional basis and Head of Banking UAE on an entity basis.

To be successful in this role, you will:
• Manage the Global Network Banking (‘GNB’) business supporting international subsidiaries
• Motivate and lead the GNB team/s, providing both strategic and day-to-day direction and guidance across all aspects. Lead the team to acquire and grow appropriate relationships and satisfy transactional and funding needs of international clients
• Create a clear succession and development plan process through identifying and developing talent
• Maximize revenue and customer value at a portfolio and individual relationship level including seamless account opening and credit approval processes
• Formulate and drive business and product strategies to acquire new-to-bank business, deepen wallet share and retain existing clients. Develop, implement and monitor the Country management plan, communicating it effectively to all employees with clear expectations and objectives
• Responsible for driving a client-centric culture within the organization through regular client engagement and dealing with complaints and issues as required
• Assist clients in drawing on the HSBC group network by working closely with other CIB countries and product groups including GTS, GPS and MSS
• Ensure HSBC delivers customer experience and appropriate products and services which understand, meet and exceed customer needs as well as deliver fair outcomes
• Ensure healthy growth of client base through proactive client engagement and connectivity with the corporate network and achieve the Group’s strategy of growing revenues and returns through needs-based sales
• Ensure that the quality of the lending book meets group’s standards, safeguard the Bank from potential loss, maintain group credit standards, uphold portfolio quality, maintain high level of compliance, and minimize operational and credit banking risks
• Be responsible for shaping and leading cross line of business collaboration, cross-selling of Group capabilities to ensure that Banking customers can avail themselves of all appropriate services
• Actively engaging in external events, activities and forums that provide opportunity to build HSBC’s brand among the target customer group
• Understand current economic trends and their impact on HSBC in the Country; identify key levers to capitalize on opportunities and/or minimize downside exposure
• Contribute to the long-term strategic vision and international direction for CIB and identify the key steps necessary for Country alignment and support in achievement of the country, regional and global strategy
• Enhance the Bank’s image in the marketplace and build key relationships with third parties such as investment development boards and Chambers of Commerce
• Set the tone and agenda on Global Standards and all elements of Risk and Compliance as applicable to the role
• Work closely with marketing to devise and implement strategies to enhance brand awareness and equity in the Country