Are you curious, motivated, and forward-thinking? At Worldpay you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

Part of Merchant Solutions International (Worldpay), the Small-Medium Business (SMB) International team is focused on delivering payment transformation for its existing and future merchants – aiming to make the process of taking, making and managing payments easier.

We come from a position of strength in the UK and an enviable heritage as a scale Payments Leader. We are seeking to leverage the assets and relationships of Worrldpay, the strength of talent in the organisation and the continued growth in demand for digital payments to help merchants take, make and manage payments in support of their business aspirations. We have significant ambition and are looking for exceptional individuals to help us deliver for our merchants.

What you will be doing

Worldpay SMB International is aiming to expand its distribution footprint by partnering with top bank partners in the Uk and Republic of Ireland. Reporting directly to the Head of Commerce, the role holder will lead the Worldpay capability to identify and target appropriate bank clients with our merchant services offerings through different channels.They will also play a nodal role in all insight and data led initiatives required to drive customer engagement and growth.

Key Objectives:

Lead the collaboration with a bank partner to sell Worldpay's merchant acquiring services, guiding a team of data analysts to identify target customers and run effective campaigns.Leverage internal and external data and oversee communication design, offers, and sales and onboarding fulfillment channels and journeys.Continuously optimize: leverage statistical and advanced analytics methods to maximise valueDeepen engagement with partner boarded customers through additional products and services

What you'll Own

Drive new sales and customer engagement from the partner customer base leveraging data, analytical insights and business capabilities :

Customer Identification and targeting: Leverage bank internal and external data and Worldpay insights to create a robust segmentation and targeting framework to drive new sales and revenue. Continuously optimize offers and fulfilment journeys while balancing company value and customer needs.Campaign development: Create and optimize outbound and inbound targeting campaigns to generate leadsMarket Analysis: Understand competitive dynamics and customer needs in the UK and European markets.Use market research and data trends to identify customer needs and gaps in current offerings.Customer lifecycle management: Understand the customer lifecycle value and identify key sales levers for prospect targeting and onboarding. Leverage champion challenger strategies to continuously optimise outcomes. Leverage Worldpay’s customer engagement capabilities to design and deploy propositions swiftly.Process controls: establish and manage an operating model for lead identification, targeting and fulfilment, overseeing internal processes to generate merchant sales and onboarding experience.Continuous improvements: Help drive creation of new business capabilities, channels and propositions that help customers grow their businesses this increase revenues for Worldpay and partner.

Build effective partnerships with the Banking partner and Worldpay

Stakeholder Engagement :Build strong relationships with bank stakeholders to drive effective customer contact campaigns while adhering to legal and regulatory requirements.Brand enhancement: Leverage the Worldpay brand to create a competitive advantage and become the preferred provider of merchant acquiring services for bank clients.

Lead the team:

Provide guidance to data analysts within the ring-fenced bank, fostering a culture of continuous improvement and curiosity.Lead virtual and direct teams, driving engagement, purpose, and fulfillment.Develop and manage a high-performing team, building strong and trusted relationships across and outside the organization.

What you bring

Garduate in Engineering, Sciences, Mathematics , Economics, Data Engineering and Anlytics, Computer sciences or similar subjects with 10+ years of experienceAbility to leverage data insights for strategic decision-making : Deep and proven expertise in leveraging advanced data analytics to generate commercial value. Strong understanding of market dynamics and customer segmentation.Hands on with coding and data manipulation including dirty data , statistical modelling and AI methods to arrive at commercial outcomesExcellent stakeholder management and communication skills. Leading teams and managing stakeholders with varying degrees of seniority in a matrixed environment. Ability to work with virtual teams

What we offer you

Competitive salary and bonusAttractive benefits including private medical cover, dental cover, and travel insuranceA multifaceted job with a high degree of responsibility and a broad spectrum of career development tools, resources and opportunitiesA modern, international work environment built on collaboration, flexibility and respect and a dedicated and motivated teamA broad range of professional education and personal development possibilitiesThe chance to work on some of the most challenging, relevant issues in financial services & technologyTime to support charities and give back in your communityA broad range of professional education and personal development opportunities

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Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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