Functional Consultant – HighTech Industry

Responsibilities

Partner with customers in the HighTech industry to understand their unique business models and operational challenges, driving value through ERP system implementations and optimizations. Lead the configuration and deployment of NetSuite modules, such as Order-to-Cash, Procure-to-Pay, Subscription Billing, Advanced Revenue Management, and Project Accounting, aligning with customer needs. Analyze company operations to identify inefficiencies, process gaps, and system limitations, providing strategic recommendations for optimization. Proactively propose tailored solutions, leveraging best practices in revenue recognition, billing, and contract management specific to SaaS, hardware, and hybrid HighTech business models. Collaborate with cross-functional teams, including technical consultants, solution architects, and customer stakeholders, to ensure seamless ERP implementation and adoption. Facilitate customer onboarding by conducting training sessions, workshops, and knowledge transfer to key stakeholders. Identify opportunities for automation, system integrations, and process enhancements, ensuring scalability and compliance with industry regulations. Drive alignment between customer objectives and NetSuite capabilities, achieving consensus on recommended solutions.

 

Required Qualifications

Experience in ERP system implementations and business process optimization, particularly in SaaS, or technology-driven business models. Strong knowledge of NetSuite modules or other ERP solutions (SAP, Oracle Cloud, Microsoft Dynamics 365, Workday, etc.), with expertise in finance, supply chain, or subscription models. A degree in Finance, Accounting, Business, or a related field, or equivalent experience in business operations roles. Strong analytical and problem-solving skills, with a strategic mindset for process improvement. Excellent communication skills, with the ability to engage with both technical and non-technical stakeholders. Advanced proficiency in English (written and verbal). A passion for customer success, long-term relationship building, and process improvement. 2-3 years of consulting, ERP implementation, or business process optimization experience in customer-facing roles.

Career Level - IC2