Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE JOB

We're looking for a qualified candidate to assist with staff, venue, and event operations. This is a part-time position.

WHAT THIS ROLE WILL DO

General Responsibilities

Regularly review and evaluate the operations departments and recommend/implement new operational policies and procedures when necessary.

Keep current on all Emergency Operating Procedures and be able to effectively communicate them to team members.

Keep current on all Standard Operating Procedures and be able to effectively communicate them to team members.

Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.

Staff Onboarding, Scheduling, and Payroll Responsibilities

Assist with hiring event crew including interviewing, onboarding, and training for efficient event operation.

Ensure Operations departments are adequately staffed for every event (adequately for each individual staffing level).

Prepare and accurately administer all hours worked for crew members for assigned departments into the payroll system for timely processing.

Address and resolve inquiries related to payroll and onboarding.

Complete employment verifications and unemployment inquiries as needed.

Track referral bonuses or other available perks.

Show Day Responsibilities

Communicate event staffing plans to M.O.D. and Event Security Supervisor.

Works directly with the Ops Manager and Event Security Manager to assist where needed during events.

Partner with fellow crew members at the end of show to close the venue - this may include collecting trash from around the venue, picking up and properly storing security equipment such as metal detectors and barricade, ensuring all guests have left the venue, etc.

Work with the Event Security Supervisor to track guest and employee incident reports.

Responsible for submitting or delegating the Incident Report form online that Live Nation has started requesting post show.

Special Events Responsibilities

Assist the Special Events Director with executing Special Events.

Act as a liaison between the Special Events Director and the Operations team.

Provide administrative support to the Special Events Director, including maintaining event files, attending meetings, taking notes during event walk-throughs, and streamlining event communications.

Coordinate venue set-up and break down of events.

Assist in conducting pre-shift meetings with the operations crew to communicate event specifics.

WHAT THIS PERSON WILL BRING

The position requires strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.

College Degree or equivalent.

At least 2 years of experience in a similar role.

Working knowledge of high-volume venue operations and venue security protocols.  

Strong strategic thinking and creative problem-solving skills.

Excellent verbal, written, and interpersonal communication skills.

Acute sense of judgement, tact, and diplomacy.

A strong sense of teamwork and ability to execute programs.

Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs, and occasional sitting.

Must obtain security guard license within 6 weeks of hire.

Please include your current resume and cover letter with your application.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and home life.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities for qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant, consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

The expected compensation for this position is:

$27.00-$29.00/hour

** Pay is based on a number of factors including market location, qualifications, skills, and experience.

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The expected compensation for this position is:

** Pay is based on a number of factors including market location, qualifications, skills, and experience.