The Network Compliance Director performs a key risk management role in the second line of defense for Capital One’s network and merchant businesses to help ensure corporate initiatives and business processes comply with applicable laws and regulations. While working within the Compliance Management Program framework, the Network Compliance Director is responsible for leading and delivering quality results, providing compliance advice to lines of business as a subject matter expert, and serving as a beacon of our culture of compliance.
The Compliance Advisor Director supports the line of business by:
Advising business leaders on regulatory requirements
Providing guidance on business policies, standards, and procedures
Developing and leading department training, as appropriate
Providing compliance advice to senior leaders on complex business projects, products, and initiatives
Providing guidance on controls over regulatory requirements and line of business monitoring of those controls
Reviewing business controls and providing guidance on identified risks
Responsibilities:
Maintain subject matter expertise in the broader payments industry and applicable laws and regulations
Provide effective challenge and guidance on compliance risks for the network and merchant businesses through both formal and informal engagements
Proactively identify trends in business data and advise on network payments compliance risks, including emerging external risks
Partner with compliance testing teams to plan for and develop compliance tests of business activities, and review and assess test outcomes
Develop strong relationships with Business Risk, Legal, and Audit peers to support the business’s identification and mitigation of compliance risks
Support regulatory exam and engagement preparation and delivery
Evaluate issues and events for compliance impacts
Manage, develop, and coach a Compliance Advisory Team in support of their job responsibilities and to further their careers
Advise lines of business on application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new industries for card acceptance, or develop new products
Advise business on controls and monitoring, remediation/corrective actions, compliance impacts to changes in processes and procedures, and changes in applicable law or regulation
Assist lines of business in their responsibilities under the compliance program, such as how to monitor, report, and train on areas of potential risk
Conduct targeted validations and reviews on controls for applicable regulations
Assist in capturing, maintaining, and analyzing compliance data, and in interpreting it to ensure consistency and adequate compliance risk management
Participate in reporting activities to senior leadership in the business and Risk Management
Basic Qualifications:
Bachelor’s degree or military experience
At least 8 years of legal, compliance or risk management experience OR at least 7 years of regulatory experience in consumer financial services or payments industry
Preferred Qualifications:
Advanced degree, including Juris Doctorate or Master’s degree
5+ years of people management experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $181,800 - $207,500 for Director, Compliance
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).