Key Responsibilities: + Design solutions ensuring high availability, scalability, and performance. + Lead application monitoring, observability, and AIOps practices. + Establish testing strategies (automation, performance, security). + Drive DevOps, SRE, and incident management best practices. Required Skills: + Strong experience with observability stacks (New Relic, Dynatrace, Splunk, etc.). + Expertise in performance engineering, quality assurance, and application support. + Familiarity with AIOps, SRE, and proactive incident response models. + Hands-on knowledge of cloud-native monitoring and CI/CD pipelines. + Must have 8+ years of solutions architecure and presales experience + Expertise in technical solutions writing and presenting using tools such as Word, PowerPoint, Excel, Visio etc. + High level of executive presence to be able to articulate the solutions to CXO level executives.