Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra-high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key-areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as a Digital Product Manager.

Principal Responsibilities

Product strategy vision – Define the product vision for digital platform journeys, ensuring alignment with customer demands, regulatory guidelines, and key business objectives. Articulate clear product roadmaps that balances customer needs, technical feasibility, and simplicity as a core principleProduct delivery – Collaborate closely with cross-functional teams (engineering, UX/UI design, mobile and secure access platform, digital commercialization, 2LoD, etc.) to design, build, and launch digital journeys with customer centricity in mind while adhering to regulatory and security standardsAgile leadership – Continuously assess and reprioritize backlogs based on evolving customer needs, prioritizing maximum business value. Assess trade-offs quickly and make swift, informed decisions to ensure development teams act on right priorities at all timesPerformance monitoring – Track key performance metrics of digital journeys (user adoption, engagement, retention, revenue growth, etc.) through data analytics, surveys, and customer feedback to uncover painpoints and identify opportunities for improving customer experienceUnderstanding market trends – Stay up to date with the market landscape, emerging technologies and business models to ensure the AMH digital proposition remains competitive. Seek out potential opportunities to deliver better customer experience, drive operational efficiencies and generate cost savings

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra-high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key-areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as a Digital Product Manager.

Principal Responsibilities

Product strategy vision – Define the product vision for digital platform journeys, ensuring alignment with customer demands, regulatory guidelines, and key business objectives. Articulate clear product roadmaps that balances customer needs, technical feasibility, and simplicity as a core principleProduct delivery – Collaborate closely with cross-functional teams (engineering, UX/UI design, mobile and secure access platform, digital commercialization, 2LoD, etc.) to design, build, and launch digital journeys with customer centricity in mind while adhering to regulatory and security standardsAgile leadership – Continuously assess and reprioritize backlogs based on evolving customer needs, prioritizing maximum business value. Assess trade-offs quickly and make swift, informed decisions to ensure development teams act on right priorities at all timesPerformance monitoring – Track key performance metrics of digital journeys (user adoption, engagement, retention, revenue growth, etc.) through data analytics, surveys, and customer feedback to uncover painpoints and identify opportunities for improving customer experienceUnderstanding market trends – Stay up to date with the market landscape, emerging technologies and business models to ensure the AMH digital proposition remains competitive. Seek out potential opportunities to deliver better customer experience, drive operational efficiencies and generate cost savingsSolid product management experience, particularly with digital platformsExperience with Secure Access, IDV, and mobile banking would be advantageousExcellent communication and collaboration skills to align cross-functional teams and stakeholders around a shared versionAble to navigate through ambiguity by proactively seeking clarity, making informed decisions and adapting strategies in order to achieve objectivesDemonstrates accountability by proactively driving tasks to completion and ensuring outcomes are delivered with minimal oversightAble to apply innovative thinking and outside-the-box approaches independently to overcome challengesStrong analytical skills with the ability to leverage data to validate and refine product decisionsProficiency with Agile methodologies and product management tools (e.g. JIRA, Confluence, etc.)Strong understanding of UX/UI principles and a passion for creating intuitive designs focused on simplicityExhibits high levels of perseverance and self-motivationExceptional at time management and prioritisation of tasksProficient command of spoken and written English and Chinese

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited

Solid product management experience, particularly with digital platformsExperience with Secure Access, IDV, and mobile banking would be advantageousExcellent communication and collaboration skills to align cross-functional teams and stakeholders around a shared versionAble to navigate through ambiguity by proactively seeking clarity, making informed decisions and adapting strategies in order to achieve objectivesDemonstrates accountability by proactively driving tasks to completion and ensuring outcomes are delivered with minimal oversightAble to apply innovative thinking and outside-the-box approaches independently to overcome challengesStrong analytical skills with the ability to leverage data to validate and refine product decisionsProficiency with Agile methodologies and product management tools (e.g. JIRA, Confluence, etc.)Strong understanding of UX/UI principles and a passion for creating intuitive designs focused on simplicityExhibits high levels of perseverance and self-motivationExceptional at time management and prioritisation of tasksProficient command of spoken and written English and Chinese

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited