At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are.
Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.
Job Description
Reporting to the Client Management, Senior Director, the Account Director's primary responsibility will be to build relationships with agency client and partners by encouraging an environment for delivering a thoughtful and creative product. You will oversee the smooth delivery of Performance Marketing platforms and implementation, while focusing on individual business acumen, mentorship and the growth of their assignments. This is a hybrid remote/in-office role.
Responsibilities:
Lead on multiple the most complex and important client(s) accounts (international, cross capability, or large group client) and collaborates with others to create client relationships expressed in NPS scores of C Suite client contacts.Lead Quarterly Business Reviews for our most complex clients.Lead complex and strategically important renewal efforts.Develop well-articulated Strategic briefs that inspire effective approaches to solving client business problems and lead the team to deliver the goals of the brief.Provide oversight of the current client remit whilst guiding growth activity through documented Account Growth Plans that lead to account growth.Manage commercial targets, ensure client projects are resourced to deliver successful outcomes, and work with Client Management VPs to problem-solve any gaps.Fluent in all Fundamental Tools. Identify and close any gaps where we are not meeting our standards for great Client Management on a client, Hub or across their network.Lead and facilitate revenue growth of a Hub.Mentor clients and people by earning trust, delegating and providing valued expertise.Support the Product Team in the creation, delivery, and advocacy of new products.Supports more junior members of the organization in finding their subject matter expertise.Understand the skill level of the team and work with internal resource teams to ensure all individuals are equipped to manage our client workload they are assigned.QualificationsExperience as a subject matter expert both internally and externally across multiple Performance Marketing products and verticalsExperience in AAA account management and commercial focus4+ Years of team leadership experience
Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.
Additional Information
Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.
💰 Savings fund: You'll save 5% of your monthly income and Jellyfish will contribute the same amount you save to your savings fund.
💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.
📈 Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to LinkedIn Learning with unlimited online courses
🏥 Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage.
Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].
#LI-Hybrid